Dutch Speaking Financial Customer Experts

About Mercier Consultancy Group

As a leading global recruitment agency, Mercier Consultancy Group serves as the vital link between top-tier talent and industry-defining organizations. We specialize in tailoring career pathways for professionals, consistently opening doors to prestigious Dutch language opportunities across the European continent.

Job Overview

We are searching for motivated, detail-oriented individuals to join our team as Dutch Speaking Financial Customer Experts in Greece. This role represents a unique opportunity for Spain-based Dutch speakers to relocate and advance their professional journey within the fast-paced aviation sector while experiencing the rich culture of Athens.

Key Responsibilities

• Handle billing queries and oversee payment transactions for airline travelers globally.
• Serve as a subject matter expert regarding refund procedures, fare rules, and ticketing discrepancies.
• Provide premium support to passengers, ensuring their travel experience remains seamless and satisfying.
• Collaborate cross-functionally with finance departments to resolve complicated billing matters.
• Document all financial movements accurately using specialized aviation industry software.
• Resolve passenger grievances with empathy and a high degree of professional accountability.
• Identify patterns in billing inquiries to assist in elevating the overall standard of service.

Requirements

• Full professional proficiency in Dutch (verbal and written).
• Possession of a valid EU passport is a strict requirement.
• Fluent command of English for daily coordination with international aviation teams.
• Strong aptitude for numbers and analytical thinking within a customer-facing environment.
• Prior background in finance or the aviation/travel industry is viewed as a significant plus.
• A genuine drive to provide exceptional assistance within the Dutch speaking recruitment landscape.

What We Offer

• An attractive and competitive monthly salary.
• Two supplemental salaries provided annually (13th and 14th month pay).
• Comprehensive, fully funded initial training.
• Complete health insurance coverage.
• An all-inclusive relocation package (covering airfare, transit, and initial hotel stay).
• Monthly bonuses awarded for hitting key service benchmarks in the aviation field.
• Expansive career development prospects within this dynamic role in Greece.
• And Much More...

Life in Greece

Accepting one of these Dutch Speaking Financial Customer Expert roles in Greece invites you to experience a truly elevated standard of living. From the ancient landmarks and perpetual sunshine to the friendly local atmosphere, Greece serves as an ideal base for any expatriate seeking adventure. Your free time can be spent savoring Mediterranean flavors or visiting the beautiful nearby beaches.

We take the stress out of your move to Greece with our all-encompassing relocation assistance program. Whether you are exploring the historical city center or enjoying the Mediterranean lifestyle, you will feel right at home. Join the community of successful professionals who have launched their careers through our opportunities in Greece.

How to Apply

If you are ready to pivot your career and align yourself with a global airline industry leader, please submit your application today. The Mercier Consultancy Group recruitment team is standing by to evaluate your qualifications and assist you throughout every step of the relocation and hiring process.