Dutch Speaking Financial Customer Experts

About Mercier Consultancy Group

At Mercier Consultancy Group, we act as a vital link between top-tier global organizations and exceptional professionals. We specialize in tailoring recruitment journeys that connect motivated individuals with high-impact career opportunities, including premium roles for Dutch speakers seeking professional growth beyond their home borders.

Job Overview

We are currently scouting for talented individuals to join our team as Dutch Speaking Financial Customer Experts in Greece. This serves as a unique opportunity for Belgium-based professionals to pivot into the high-energy airline sector, advancing their careers while settling into the historic and sun-drenched landscape of Athens.

Key Responsibilities

• Oversee payment processing and financial inquiries for passengers traveling with our airline partners.
• Serve as a subject matter expert on booking regulations, fare structures, and refund protocols.
• Provide superior service support, ensuring that all traveler needs are met with efficiency and care.
• Collaborate with finance and operational departments to resolve discrepancies related to ticketing and billing.
• Maintain precise financial documentation within our aviation-specific software platforms.
• Handle passenger feedback with a service-oriented mindset, strictly following corporate airline guidelines.
• Proactively identify billing patterns to help refine and optimize the overall passenger service experience.

Requirements

• Full professional proficiency in Dutch, both verbal and written.
• Possession of a valid EU passport is an essential prerequisite.
• Strong command of English for effective cross-departmental communication.
• Analytical capability and a sharp eye for numbers, essential for financial support functions.
• Prior background in aviation, travel, or financial services will be viewed as a major asset.
• A genuine commitment to delivering high-quality customer care within the Dutch language market.

What We Offer

• Competitive base salary packages.
• Two additional annual salaries (13th and 14th months).
• Comprehensive and fully paid initial training.
• Full health insurance coverage.
• Complete relocation support (covering flights, transfers, and initial accommodation).
• Recurring performance incentives tied to meeting industry service benchmarks.
• Excellent long-term prospects for professional development in a premier Greek-based hub.
• Additional corporate benefits and perks.

Life in Greece

Securing a place as one of our Dutch Speaking Financial Customer Experts in Greece is more than just a job; it is a lifestyle upgrade. You will find yourself immersed in a culture defined by its long-standing history, warm weather, and a buzzing social scene that welcomes expatriates with open arms. When you are off the clock, you can enjoy the Mediterranean diet and the breathtaking vistas of the Greek coastline.

Our all-inclusive relocation program makes your move to Greece smooth and stress-free. Whether your interest lies in exploring centuries-old monuments or spending time at the beach, you will discover that Greece is the perfect backdrop for your international career. Join many other professionals who have successfully relocated and grown their skills through our opportunities in Greece.

How to Apply

If you are prepared to advance your professional journey and join a leading name in the aviation industry, please click the Apply Now button. The Mercier Consultancy Group recruitment team is ready to review your details and assist you through the steps required to land this position in Greece.