Dutch Speaking Financial Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and global industry leaders. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to secure rewarding roles, including highly sought-after Dutch speaking jobs across Europe.

Job Overview

We are currently seeking dedicated professionals for the Dutch Speaking Financial Customer Experts position in Greece, focusing on the dynamic aviation sector. This is a unique opportunity to elevate your career within the airlines industry while enjoying the Mediterranean lifestyle in one of Europe’s most vibrant capitals.

Key Responsibilities

• Manage financial inquiries and payment processing for international airline passengers.
• Provide expert support regarding aviation booking policies, refunds, and fare discrepancies.
• Deliver high-level customer service in the aviation industry, ensuring passenger satisfaction throughout their journey.
• Coordinate with internal finance and operations teams to resolve complex ticketing and billing disputes.
• Maintain accurate records of financial transactions within the aviation management software.
• Address passenger concerns with empathy and professionalism, adhering to airline industry standards.
• Contribute to the continuous improvement of the client experience by identifying recurring billing trends.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Professional fluency in English to communicate with global teams in the aviation sector.
• Strong numerical and analytical skills suitable for financial customer support roles.
• Previous experience in the airlines/aviation or finance industry is considered a significant advantage.
• Passionate about delivering excellent service in the Dutch speaking jobs market.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Fully Paid Training programs.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus linked to achieving aviation industry service targets.
• Opportunities for career growth in one of the most exciting jobs in Greece.
• And Much More...

Life in Greece

Choosing one of our Dutch Speaking Financial Customer Experts position in Greece means embracing an unparalleled quality of life. Greece offers a perfect blend of historic culture, year-round sunshine, and a vibrant social scene that makes it a premier destination for expatriates. Living in Greece allows you to enjoy world-famous Mediterranean cuisine and stunning coastlines during your time off.

Our comprehensive relocation package ensures a seamless transition to your new home in Greece. Whether you are exploring the ancient ruins or relaxing by the Aegean Sea, you will find that Greece provides a welcoming environment for international professionals. Join the many satisfied candidates who have built successful careers through our jobs in Greece.

How to Apply

If you are ready to take the next step in your career and join a global industry leader in the aviation sector, we encourage you to click Apply Now. Our team at Mercier Consultancy Group is eager to review your application and guide you through the process of securing this exciting role.