Dutch Speaking Customer Experts for Miele

About Mercier Consultancy Group

As a leading European BPO and recruitment specialist, Mercier Consultancy Group prides itself on bridging the gap between exceptional professionals and global industry leaders. We focus on creating smooth career transitions, helping our candidates secure not just employment, but a fulfilling professional chapter in dynamic international locations, including our prime opportunities based in Greece.

Job Overview

We are currently scouting for driven individuals to join our ranks as Dutch Speaking Customer Experts for Miele in Greece. This is a unique opportunity for Spain-based Dutch speakers to transition into an international career and work from the heart of Greece. You will represent a high-end appliance brand known for innovation and reliability while enjoying the enviable Mediterranean lifestyle.

Key Responsibilities

• Deliver professional support and technical advice to Miele clients within the Dutch-speaking market.
• Resolve technical product queries with accuracy, consistently meeting the brand's high standards of excellence.
• Manage incoming service inquiries, offering detailed guidance on premium household equipment.
• Document all client interactions meticulously using our internal CRM platforms.
• Embody the brand as a representative, ensuring every interaction reflects the premium quality associated with Miele.
• Work alongside internal departments to address and solve intricate technical challenges for our users.
• Keep abreast of developments in appliance technology and product specs to deliver relevant and helpful information.

Requirements

• Proficiency in Dutch (native or near-native, oral and written).
• Holding a valid EU passport is an essential prerequisite.
• Excellent communication skills with a strong focus on high-level customer service in the electronics sphere.
• Capability to work from Greece with a reliable internet connection at home.
• Basic aptitude for technology and an authentic interest in modern home appliance solutions.
• An energetic, proactive mindset suited for a diverse and international business setting.

What We Offer

• A competitive and attractive monthly remuneration.
• Annual compensation including 13th and 14th-month bonus payments.
• Complete professional training program to master all product knowledge.
• Comprehensive health insurance plan.
• Total relocation support, covering flights, transport, and initial hotel lodging.
• Ongoing monthly performance-based bonuses tied to service excellence metrics.
• Potential for long-term career development within our network of opportunities in Greece.
• Many additional benefits...

Life in Greece

Choosing to move to Greece for our Dutch-speaking vacancies allows you to immerse yourself in a culture defined by sunshine, ancient history, and world-renowned hospitality. You will discover a fantastic work-life balance that blends a professional career in electronics with the laid-back pace of Greek island and coastal life.

Relocating to Greece is an exciting life change that introduces you to incredible culinary experiences, breathtaking scenery, and a vibrant community of international residents. This Miele customer support role in Greece serves as an ideal stepping stone for your career within a nation that masterfully preserves its heritage while embracing contemporary life.

How to Apply

If you are eager to advance your professional path with a globally recognized firm, we encourage you to submit your application today. Please send your CV to Mercier Consultancy Group and take the next step. We look forward to hearing from you!