Dutch Speaking Customer Experts for Mercedes-Benz

About Mercier Consultancy Group

As a top-tier global recruitment agency, Mercier Consultancy Group serves as the vital bridge between exceptional talent and industry-leading organizations. Our focus is on placing skilled professionals into high-visibility roles within the customer support sphere, ensuring that both our candidates and our corporate partners enjoy sustained professional growth and excellence.

Job Overview

We are delighted to present a unique opportunity for Hungary-based Dutch speakers to transition into a career abroad as Dutch Speaking Customer Experts for Mercedes-Benz in Greece. This role is ideal for professionals seeking to combine a passion for automotive luxury with top-tier client services while building a long-term career in the vibrant capital of Athens.

Key Responsibilities

• Deliver premium support to Mercedes-Benz clients through various communication channels including chat, phone, and email.
• Act as a brand ambassador, ensuring every touchpoint with the customer upholds the prestige of the Mercedes-Benz name.
• Manage automotive inquiries, coordinate service appointments, and provide comprehensive guidance to owners.
• Operate sophisticated CRM systems to track customer progress and document every interaction with precision.
• Develop a comprehensive understanding of vehicle services and product features to act as a knowledgeable advisor.
• Provide insightful feedback to the management team to help optimize internal support processes.
• Engage with a diverse, international team to maintain high operational standards and customer delight.

Requirements

• Native or near-native proficiency in Dutch (oral and written).
• Possession of a valid EU passport is a mandatory requirement.
• Previous background in customer-focused environments is considered a strong advantage.
• Excellent interpersonal and communication capabilities with a focus on a helpful, professional tone.
• Strong multitasking ability with the comfort to operate several digital tools concurrently.
• A dedicated mindset toward delivering premium service and high-quality results.

What We Offer

• Attractive, competitive monthly compensation.
• Comprehensive, fully funded training program to guarantee your expertise.
• Full private medical insurance coverage.
• Full relocation assistance, covering flight costs, transfers, and initial accommodation for your move to Greece.
• Performance-based monthly bonuses for meeting key metrics.
• Continuous career development within one of the most exciting job markets in Greece.

Life in Greece

Relocating to Greece provides an incredible opportunity to enjoy a lifestyle defined by Mediterranean sunshine, ancient history, and a rich, welcoming social culture. By choosing this position in Greece, you will become part of a bustling international community that knows how to balance a high-impact professional life with the idyllic, laid-back atmosphere for which Greece is world-renowned.

Beyond your daily professional contributions, Greece offers an incredible landscape of culinary delights and island-hopping possibilities. Our team manages your entire relocation process, ensuring your move to Greece is seamless and secure, so you can dedicate your energy to your new chapter as a Dutch Speaking Customer Expert for Mercedes-Benz in this spectacular, sun-drenched country.

How to Apply

If you are eager to take the next step in your professional journey with this Dutch Speaking Customer Experts for Mercedes-Benz role in Greece, please use the button below to submit your application. Our recruitment team at Mercier Consultancy Group is ready to review your details and guide you through the process.