Dutch Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group serves as a leading global recruitment partner, highly regarded for connecting elite talent with prominent industry influencers. As experts in outsourced business services and specialized staffing, we are committed to unlocking high-value career paths for Dutch-speaking specialists eager to build their professional experience abroad.

Job Overview

We are currently identifying exceptional candidates for a Dutch Speaking Customer Experts for a Tech Leader position in Greece. This role presents a unique opportunity for Malta-based Dutch speakers to transition into a fast-paced travel technology project, providing high-level support to users worldwide while enjoying the benefits of working from a beautiful location in Greece.

Key Responsibilities

• Provide top-tier assistance to customers of an innovative travel technology platform via email, telephone, and live chat.
• Support travelers with itineraries, managing booking adjustments, and resolving complex travel-related inquiries.
• Deliver effective, user-focused outcomes for booking issues to ensure high levels of service.
• Uphold superior service benchmarks to foster long-term customer engagement in a vibrant travel sector.
• Cooperate with global colleagues to streamline support workflows and enhance technical service operations.
• Ensure strict data protection and confidentiality when managing travel records and personal information.
• Function as a key representative of a tech-forward travel organization, embodying their professional brand identity.

Requirements

• Native or full professional proficiency in Dutch (both written and verbal).
• Possession of a valid EU passport is a non-negotiable requirement for this position.
• Strong command of the English language to function effectively within our international office environment.
• Prior background in customer support or the travel industry is highly advantageous.
• Strong technical aptitude and comfort navigating new software systems and digital tools.
• A genuine interest in travel and a proactive, solution-oriented approach to customer issues.

What We Offer

• Attractive monthly remuneration.
• Comprehensive relocation assistance, covering flight costs, transfer services, and hotel stay upon arrival.
• Performance-based monthly bonuses for meeting service targets and maintaining quality.
• Full, paid training programs designed to prepare you for success within the travel technology landscape.
• Full medical insurance coverage plus a range of supplementary benefits.
• Career entry into exclusive job markets in Greece with a renowned multinational tech firm.
• And Much More...

Life in Greece

Moving to Greece provides the perfect balance between career progression and an enviable quality of life. Upon arriving in Greece, you will be surrounded by striking landscapes, a welcoming Mediterranean culture, and a famous climate that offers abundant sunshine year-round. Accepting one of our Dutch-speaking vacancies means stepping into a lifestyle where historical significance meets a modern, fast-paced environment in the heart of Greece.

Our all-inclusive relocation support is designed to ensure a stress-free move, allowing you to settle into your new life in Greece quickly. From the world-renowned Mediterranean diet and friendly hospitality to the accessible cost of living and energetic social life, Greece is a preferred choice for European talent. We are delighted to present this Dutch Speaking Customer Experts for a Tech Leader opening in Greece as the catalyst for your next professional adventure.

How to Apply

If you are prepared to advance your career and start an exciting chapter in the Mediterranean, reach out to us today. Select the "Apply Now" button to forward your application and join our professional team. We look forward to welcoming you into the Mercier Consultancy Group network.