Dutch Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group is a distinguished global recruitment agency, highly regarded for connecting top-tier talent with industry-leading organizations. Our expertise lies in specialized BPO staffing, and we are committed to finding the most rewarding Dutch-speaking career opportunities for professionals across Europe.

Job Overview

We are currently seeking talented individuals for the Dutch Speaking Customer Experts for a Tech Leader position in Greece. This role presents a unique opportunity for Hungary-based Dutch speakers to transition into an exciting role with a major player in the travel sector, offering a chance to provide premium support while experiencing the vibrant professional lifestyle available in Greece.

Key Responsibilities

• Provide top-notch assistance to clients of a renowned tech-travel firm using telephone, digital messaging, and email channels.
• Manage travel bookings, coordinate schedule adjustments, and offer expert guidance on travel-related inquiries.
• Troubleshoot reservation challenges with a focus on fast, accurate, and traveler-friendly resolutions.
• Ensure all interactions meet stringent quality benchmarks to cultivate long-term customer trust.
• Work alongside a diverse, international workforce to refine technical support procedures and operational efficiency.
• Manage sensitive user information with the highest level of discretion and strict compliance with corporate security standards.
• Serve as a dedicated brand advocate, upholding the values and innovative spirit of a market-leading travel company.

Requirements

• Native-level proficiency in Dutch, encompassing both verbal and written communication.
• Ownership of a valid EU passport (an essential requirement for this position).
• A strong command of the English language to facilitate effective interaction within a global company setting.
• Previous background in the travel sector or high-volume customer care environments is strongly preferred.
• Comfortable navigating digital tools and a quick learner when it comes to adopting proprietary tech systems.
• A genuine enthusiasm for the travel industry combined with an analytical and solution-oriented approach.

What We Offer

• Competitive base monthly salary.
• Full relocation assistance, encompassing flights, transfer support, and initial hotel accommodation.
• Performance-based monthly bonuses as recognition of your dedication and output.
• Comprehensive, fully paid professional onboarding and training programs to guarantee your success.
• Extensive health insurance coverage and additional corporate perks.
• Career-defining access to prestigious roles in Greece with a global technology titan.
• Plus many more exceptional benefits.

Life in Greece

Moving to Greece provides an exceptional balance of career advancement and a high quality of life. As you begin your tenure, you will find that Greece is a land of stunning scenery, welcoming Mediterranean culture, and a famous climate featuring abundant sunshine throughout the seasons. Selecting this Dutch-speaking role is your gateway to living where rich history meets a modern, fast-paced environment in beautiful Greece.

We provide a full support package to ensure your move to Greece is effortless, allowing you to settle in and thrive. Between the world-renowned Mediterranean cuisine, the warmth of the local hospitality, and a low cost of living, Greece is a premier location for ambitious professionals. We are excited to present this Dutch Speaking Customer Experts for a Tech Leader position in Greece as the catalyst for your international career growth.

How to Apply

If you are eager to progress your professional journey and experience life in the Mediterranean, we invite you to connect with us. Please select "Apply Now" to forward your CV and initiate your application process. We look forward to welcoming you into the growing Mercier Consultancy Group community.