Dutch Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group serves as a leading global recruitment partner, connecting exceptional talent with industry-defining organizations. We specialize in identifying high-caliber Dutch-speaking professionals and placing them in prestigious roles throughout Europe, ensuring our candidates reach their full potential within top-tier international environments.

Job Overview

We are actively recruiting for the Dutch Speaking Customer Experts for a Tech Leader role, representing a unique opportunity for Germany-based Dutch speakers to transition into a rewarding position based in Greece. You will contribute to a dynamic travel technology project, delivering expert assistance to a global client base while enjoying the benefits of living and working in Greece.

Key Responsibilities

• Provide high-quality support via telephone, email, and live chat for an industry-leading travel tech firm.
• Manage itinerary adjustments, booking changes, and provide technical guidance to travelers.
• Navigate complex reservation queries with a commitment to fast, accurate, and customer-focused resolution.
• Uphold service excellence protocols to drive positive experiences in a fast-paced travel environment.
• Work alongside a diverse team to improve support workflows and technical operational standards.
• Handle travel-related data with absolute discretion, ensuring compliance with strict data privacy regulations.
• Serve as a dedicated brand representative, reflecting the forward-thinking values of our client in every interaction.

Requirements

• Native or high-level proficiency in the Dutch language.
• Possession of a valid EU passport is a strict requirement for this position.
• Professional command of English for daily collaboration in our international office.
• Prior background in customer service or the travel sector is considered a strong advantage.
• Comfortable navigating digital tools and learning proprietary travel tech platforms.
• A genuine passion for travel combined with a natural aptitude for troubleshooting.

What We Offer

• A highly competitive monthly salary package.
• Two additional salaries annually (13th and 14th months) in line with local Greek regulations.
• Full relocation support including flight arrangements, transit, and initial hotel accommodation.
• Frequent performance-based incentives for hitting service targets.
• Complete initial training provided to guarantee you feel confident in your new travel-industry role.
• Full medical insurance coverage along with a comprehensive benefits package.
• Career entry into the Greek market with an internationally recognized tech pioneer.
• A wealth of additional perks to enhance your experience.

Life in Greece

Moving to Greece provides the perfect balance between career advancement and a relaxed, Mediterranean lifestyle. Settling into your new home in Greece, you will enjoy stunning landscapes, a rich cultural heritage, and the legendary climate that defines this beautiful country. This role is more than just a job; it is an invitation to integrate into a welcoming community where history meets modern professional life in Greece.

Our full relocation support ensures your move to Greece is entirely stress-free, allowing you to settle in quickly and explore your surroundings. With a welcoming local culture, a world-famous culinary scene, and a reasonable cost of living, Greece offers an outstanding quality of life. We are excited to present this Dutch Speaking Customer Experts for a Tech Leader position in Greece as the catalyst for your next professional adventure.

How to Apply

If you are excited to pursue a new chapter in the Mediterranean and wish to grow your career, we invite you to get in touch. Simply select "Apply Now" to forward your application to our recruitment team. We are eager to review your profile and welcome you to the Mercier Consultancy Group team.