Dutch Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group serves as a distinguished global talent agency, renowned for connecting elite candidates with industry-defining organizations. We specialize in BPO recruitment and human capital management, focused on unlocking prestigious, Dutch-language professional opportunities for those eager to excel within the European market.

Job Overview

We are currently scouting for exceptional Dutch speakers for the Customer Experts for a Tech Leader role based in Greece. This is a unique opportunity for Spain-based Dutch speakers to transition into a high-growth travel technology project. You will deliver premium assistance to international users while thriving in a professional environment located in Greece, with hybrid and remote work flexibility available.

Key Responsibilities

• Provide top-tier service for a prominent travel technology innovator using phone, email, and live chat channels.
• Assist customers with complex trip planning, itinerary modifications, and technical booking adjustments.
• Execute efficient, creative resolutions to reservation challenges to ensure a seamless traveler experience.
• Uphold the highest quality metrics to foster strong brand loyalty in a dynamic travel-focused setting.
• Work alongside diverse, global teams to refine support workflows and technical operational standards.
• Manage secure customer information with strict adherence to data privacy and corporate safety regulations.
• Act as a key representative of a leading tech brand, embodying their core mission in every engagement.

Requirements

• Native or near-native proficiency in Dutch (verbal and written).
• Possession of a valid EU passport is an essential requirement for this position.
• Professional fluency in English for effective collaboration within our international team environment.
• Prior background in the tourism sector or a fast-paced customer support role is strongly preferred.
• Strong technological aptitude and the capacity to master new travel software tools quickly.
• A sincere enthusiasm for travel and a proactive approach to solving customer queries.

What We Offer

• Highly competitive salary package.
• Comprehensive relocation support including flight tickets, airport transfer, and hotel lodging.
• Regular performance-based bonuses to reward your hard work and service excellence.
• In-depth professional onboarding and training tailored to the tech-travel industry.
• Private health coverage and additional employee benefits package.
• The opportunity to build your career in Greece with a multinational industry leader.
• Additional competitive perks and growth opportunities.

Life in Greece

Moving to Greece provides an incredible balance of professional advancement and a high-quality lifestyle. As you settle into this role, you will immerse yourself in Greece’s stunning scenery, Mediterranean cultural richness, and iconic climate that offers warmth year-round. Choosing this career path means integrating into a society where historic landscapes blend with modern innovation, making Greece a truly unique place to live.

Our full relocation support handles the logistics of your move, ensuring you can focus on thriving in your new environment in Greece. Enjoy the legendary Mediterranean diet, vibrant social life, and favorable cost of living that makes Greece a preferred choice for ambitious international professionals. Join us as a Customer Expert for a Tech Leader and start your professional journey in Greece today.

How to Apply

If you are eager to advance your professional journey and relocate to the heart of the Mediterranean, we invite you to connect with us. Please select "Apply Now" to share your profile with our recruitment team. We are excited to potentially welcome you into the Mercier Consultancy Group network.