Dutch Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group serves as a global leader in talent acquisition, specializing in connecting high-caliber professionals with industry-defining organizations. With a primary focus on BPO and multilingual recruitment, we are committed to facilitating career-defining opportunities for Dutch-speaking experts eager to excel within European markets.

Job Overview

We are currently scouting for exceptional Dutch-speaking talent to join a prestigious tech enterprise in Greece. This role provides a unique opportunity for Portugal-based candidates to relocate and build a career in the vibrant travel tech sector, where you will provide expert support while enjoying the benefits of living and working in Greece.

Key Responsibilities

• Provide top-tier assistance to customers using a market-leading travel platform via telephone, email, and live messaging.
• Manage travel itineraries, process booking amendments, and offer specialized support for complex travel arrangements.
• Troubleshoot reservation discrepancies with a solution-oriented and empathetic mindset.
• Uphold the highest quality standards, ensuring maximum customer satisfaction and retention within a dynamic travel ecosystem.
• Engage with global colleagues to refine support protocols and enhance operational efficiency.
• Adhere strictly to data protection and corporate compliance regulations while managing customer information.
• Serve as a primary brand representative, embodying the values and innovation of a major tech travel leader.

Requirements

• Full professional proficiency in Dutch (native or near-native level).
• Must hold a valid EU passport to qualify for this international position.
• Strong command of English for daily collaboration in a multicultural corporate environment.
• Previous background in customer relations or the travel sector is highly advantageous.
• Technologically adept with a quick ability to master proprietary travel software and internal systems.
• Enthusiastic about travel with a proactive approach to resolving user-end challenges.

What We Offer

• Competitive monthly remuneration package.
• Guaranteed 13th and 14th monthly salaries in accordance with local Greek employment regulations.
• Full relocation support, covering flights, transport, and hotel accommodation upon your arrival.
• Monthly performance-based incentives to reward your professional dedication.
• Extensive and fully funded training programs to prepare you for excellence in the travel industry.
• Comprehensive medical coverage and additional corporate perks.
• A chance to secure a high-impact position in Greece with a global technology giant.
• Significant career growth potential and more...

Life in Greece

Moving to Greece provides an extraordinary balance between a fast-paced career and an enriched personal lifestyle. By joining our team in Greece, you will experience the warmth of Mediterranean culture, explore stunning Aegean scenery, and enjoy a climate that boasts incredible sunshine year-round. Accepting one of our Dutch-speaking roles allows you to integrate into a society where historic traditions fuse with contemporary, fast-growing tech innovation.

We ensure your transition is completely smooth with our full relocation support, allowing you to settle into your new home in Greece with confidence. With an accessible cost of living, world-renowned culinary experiences, and a welcoming international community, Greece is the ideal destination for your next career chapter. We invite you to step into this Dutch Speaking Customer Experts for a Tech Leader role and begin your new life in Greece with Mercier Consultancy Group.

How to Apply

If you are eager to launch your career in the heart of the Mediterranean, please submit your application today. Select "Apply Now" to upload your CV and start the process to join our professional network. We are excited to welcome you to the Mercier Consultancy Group team soon.