Dutch Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group serves as a high-end international recruitment agency, renowned for connecting elite talent with industry-leading organizations across the globe. Our focus on BPO and professional staffing allows us to curate the most exciting opportunities for Dutch-speaking candidates eager to build a successful career path on the international stage.

Job Overview

We are currently scouting for exceptional professionals to take on the Dutch Speaking Customer Experts for a Tech Leader position in Greece. This is a unique opportunity for Netherlands-based Dutch speakers to transition into a fast-evolving travel sector role, providing top-tier support to customers worldwide while enjoying the benefits of living and working in Greece.

Key Responsibilities

• Provide high-quality support for a major travel-tech platform through various channels, including chat, phone, and email.
• Assist travelers with complex itinerary changes, booking management, and travel-related troubleshooting.
• Manage reservation queries with precision to ensure every customer receives a seamless and positive resolution.
• Uphold the highest service standards to foster brand loyalty within a dynamic, high-growth environment.
• Work in tandem with global departments to refine support workflows and technical operational standards.
• Maintain absolute integrity regarding traveler data and strict adherence to corporate security protocols.
• Represent the brand as a committed ambassador, embodying the company's innovation and values in every client interaction.

Requirements

• Full professional proficiency in Dutch (native or near-native).
• Possession of a valid EU passport (an essential requirement).
• Fluency in English to facilitate effective communication within our diverse international workforce.
• Prior background in customer service or the travel sector is considered a significant asset.
• Strong digital agility and a quick aptitude for mastering new travel-tech software.
• A genuine enthusiasm for the travel industry complemented by a proactive, solution-oriented approach.

What We Offer

• Competitive base salary package.
• Guaranteed 13th and 14th salaries in alignment with Greek labor regulations.
• Complete relocation support covering flight arrangements, hotel stays, and transfers.
• Performance-driven bonuses to reward your commitment to quality.
• Comprehensive, paid professional training programs to set you up for success.
• Extensive health insurance coverage and additional employee benefits.
• Unmatched career exposure within a global, technology-driven corporation in Greece.
• And Much More...

Life in Greece

Moving to Greece provides the perfect balance between career advancement and a fulfilling personal life. Upon relocating, you will find yourself surrounded by stunning Mediterranean vistas, a rich history, and a pleasant climate that provides sunshine for the majority of the year. Accepting one of our Dutch-speaking roles means opting for a lifestyle that pairs ancient culture with the convenience and pace of modern life in Greece.

Our full-scale relocation assistance ensures that your move to Greece is entirely stress-free. From enjoying the famous local cuisine to benefiting from a manageable cost of living, Greece offers an outstanding quality of life for European expats. We are excited to present this Dutch Speaking Customer Experts for a Tech Leader opening in Greece as the catalyst for your next professional adventure.

How to Apply

If you feel ready to take the next step in your professional journey while exploring the Mediterranean, we invite you to connect with us. Please select the "Apply Now" button to send over your CV and start the process. We look forward to welcoming you into the Mercier Consultancy Group network.