Dutch Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and global market leaders. As a specialist in recruitment and BPO excellence, we are dedicated to securing the best Dutch-speaking jobs for professionals seeking to advance their careers in Europe.

Job Overview

We are currently sourcing top-tier talent for the Dutch Speaking Customer Experts for a Tech Leader position in Greece. This role represents a unique opportunity to join a high-growth travel industry project, where you will provide world-class support to global travelers while enjoying the lifestyle benefits of remote work based in Greece.

Key Responsibilities

• Deliver exceptional customer service for a leading tech-driven travel platform via phone, email, and chat.
• Assist travelers with booking modifications, itinerary updates, and specialized travel troubleshooting.
• Resolve complex reservation issues with a focus on providing efficient, traveler-centric solutions.
• Maintain high quality standards to ensure customer loyalty and satisfaction in a fast-paced travel environment.
• Collaborate with international teams to optimize travel support workflows and technical processes.
• Handle sensitive travel data with complete confidentiality and adherence to corporate compliance protocols.
• Act as an brand ambassador for a tech-forward travel innovator, representing their values in every interaction.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory for this role).
• Professional fluency in English to communicate within our global corporate structure.
• Previous experience in the travel industry or high-volume customer service is highly preferred.
• Strong digital literacy and the ability to adapt to new travel software and tech platforms.
• A passion for travel and a proactive, problem-solving mindset.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary) as per Greek labor laws.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation included).
• Monthly Performance Bonus to reward your commitment to service excellence.
• Fully Paid Professional Training to ensure your success in the travel sector.
• Comprehensive Health Insurance and additional benefits.
• Access to exclusive jobs in Greece with a multinational tech leader.
• And Much More...

Life in Greece

Relocating to Greece offers a perfect blend of professional growth and an incomparable quality of life. As you step into your new role, you will discover that Greece is home to breathtaking landscapes, a vibrant Mediterranean culture, and a legendary climate that promises sunshine throughout the year. Choosing one of our Dutch-speaking jobs means embracing a lifestyle where ancient history meets a modern, dynamic atmosphere in beautiful Greece.

Our comprehensive relocation package ensures a seamless transition, allowing you to focus on your new journey in Greece. From the Mediterranean diet and world-famous hospitality to the affordable cost of living and thriving social scene, Greece remains a top destination for European professionals. We are proud to offer this Dutch Speaking Customer Experts for a Tech Leader position in Greece as the gateway to your next international career milestone.

How to Apply

If you are ready to elevate your career and embark on a new adventure in the Mediterranean, we want to hear from you. Click "Apply Now" to submit your CV and join our team of experts. We look forward to welcoming you to the Mercier Consultancy Group family.