French Speaking Microsoft Technical Support Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with industry-leading organizations across the Information Technology sector. We take pride in our ability to facilitate professional growth while offering bespoke career pathways that span the European market.

Job Overview

We are currently seeking a motivated professional for a French Speaking Microsoft Technical Support Agent position in Greece. This role offers a unique opportunity to advance your career within the Information Technology industry while enjoying the vibrant culture of Athens, making it one of the most sought-after French-speaking jobs currently available.

Key Responsibilities

• Provide expert-level technical support for Microsoft software suites to a global client base.
• Troubleshoot complex software and hardware connectivity issues within an Information Technology environment.
• Maintain high levels of customer satisfaction through professional and empathetic technical communication in French.
• Document all technical interactions accurately within the internal CRM system.
• Collaborate with internal IT teams to escalate and resolve recurring software infrastructure incidents.
• Participate in ongoing training to stay updated on the latest Microsoft technical specifications and security protocols.
• Ensure all service level agreements (SLAs) are met or exceeded in a fast-paced technical environment.

Requirements

• Native or fluent French (spoken and written).
• Valid EU passport (mandatory).
• Proficiency in English for corporate communication and training purposes.
• Strong technical aptitude with a desire to build a long-term career in the Information Technology sector.
• Excellent problem-solving skills and the ability to explain complex technical solutions to non-technical users.
• Previous experience in technical support or customer care is considered a significant advantage.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More...

Life in Greece

Embarking on your career with one of our French-speaking jobs in Greece means embracing a world-class lifestyle. Greece is world-renowned for its warm Mediterranean climate, iconic historical landmarks, and a vibrant social scene that keeps life exciting year-round. Choosing to work in Greece provides an exceptional work-life balance that is hard to replicate elsewhere.

The relocation experience to Greece is seamless with our comprehensive support package, allowing you to focus on settling into your new environment. From the incredible local cuisine to the welcoming nature of the people, living in Greece is a life-changing decision. Discover why so many professionals are choosing the French Speaking Microsoft Technical Support Agent position in Greece as their next big career move.

How to Apply

If you are ready to take the next step in your IT career and join our international team, we invite you to submit your application by clicking the Apply Now button. We look forward to reviewing your profile and helping you secure one of the most exciting jobs in Greece today.

Best regards,
The Recruitment Team, Mercier Consultancy Group