French Speaking Cybersecurity Support Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between world-class talent and industry-leading global organizations. With our extensive network, we specialize in placing top-tier professionals into high-impact roles, including exclusive French-speaking jobs across Europe.

Job Overview

We are currently looking for a motivated professional to join our client as a French Speaking Cybersecurity Support Agent position in Greece. This role offers an unparalleled opportunity to advance your career within the rapidly evolving cybersecurity industry while enjoying the vibrant lifestyle of Athens.

Key Responsibilities

• Provide expert technical support to French-speaking users regarding advanced cybersecurity software and threat detection tools.
• Monitor real-time network traffic and respond to potential security breaches or suspicious activities with professional efficiency.
• Analyze security logs and provide actionable insights to clients to improve their overall cyber defense posture.
• Educate end-users on cybersecurity best practices, including password management, multi-factor authentication, and threat avoidance.
• Coordinate with senior security analysts to escalate critical vulnerabilities and ensure rapid mitigation.
• Maintain comprehensive documentation of security incidents and support tickets within the global database.
• Stay updated on the latest cybersecurity trends, malware threats, and industry-specific compliance requirements.

Requirements

• Native or fluent French (spoken and written) is mandatory.
• Valid EU passport (mandatory for employment in Greece).
• Strong passion for the cybersecurity industry and technology.
• Exceptional problem-solving skills with a focus on logical incident response.
• Excellent communication skills, capable of explaining complex security issues to non-technical users.
• Previous experience in IT support or customer care is considered a significant advantage for those seeking jobs in Greece.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus included.
• Fully Paid Training on cybersecurity protocols and tools.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) for a seamless move.
• And Much More, including networking events and career development pathways.

Life in Greece

Embrace the Mediterranean lifestyle when you secure one of our French-speaking jobs in Athens. Greece offers a unique blend of ancient history, world-class nightlife, and breathtaking beaches, ensuring your time outside of work is as rewarding as your professional life. With over 300 days of sunshine, Greece provides the perfect backdrop for personal growth and adventure.

Relocating to Greece is a life-changing decision made easy with our full support package, allowing you to enjoy the legendary local cuisine and warm hospitality from day one. Whether you are exploring the historic landmarks or enjoying a coffee in a coastal village, you will quickly understand why so many international professionals choose to pursue their career path in Greece.

How to Apply

If you are ready to elevate your career in the cybersecurity industry and thrive in a dynamic environment, we invite you to submit your application for this French Speaking Cybersecurity Support Agent position in Greece today. Simply click 'Apply Now' to take the first step toward your new adventure with Mercier Consultancy Group.