French Speaking Messaging App Support Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and industry-leading global brands. We specialize in executive search and BPO recruitment, ensuring that professionals find meaningful career opportunities in the most vibrant cities, including exclusive French-speaking jobs in Greece.

Job Overview

We are currently looking for a talented professional to join our team in Athens for a French Speaking Messaging App Support Agent position in Greece. In this role, you will represent a high-growth social media giant, ensuring that millions of users enjoy a seamless and safe digital communication experience within the rapidly evolving social media industry.

Key Responsibilities

• Provide high-quality support to users of a leading messaging platform within the social media industry.
• Resolve user inquiries via chat and email with a focus on empathy, clarity, and efficiency.
• Maintain platform integrity by monitoring content and adhering to social media community guidelines.
• Assist users with technical troubleshooting, account security, and feature-related queries.
• Collaborate with international teams to optimize support workflows for a global user base.
• Contribute to the positive reputation of the social media brand through proactive and professional communication.
• Stay updated on the latest social media trends and application updates to provide accurate, real-time assistance.

Requirements

• Native or fluent French (spoken and written) is mandatory.
• Valid EU passport or a valid Greek work permit.
• Strong interest in the social media industry and modern digital communication tools.
• Excellent problem-solving skills and a commitment to customer satisfaction.
• Proficiency in English to collaborate within our multicultural team in Athens.
• Ability to thrive in a fast-paced, dynamic environment while maintaining high accuracy.

What We Offer

• Competitive Monthly Salary plus 13th and 14th salary bonuses.
• Fully Paid Training upon arrival to prepare you for success.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package including flight, airport transfer, and hotel accommodation.
• Monthly Performance Bonus linked to service excellence.
• Opportunities for professional development within the social media sector.
• A vibrant, multicultural work environment and support finding long-term housing in Greece.

Life in Greece

Living and working in Greece offers an unparalleled lifestyle where ancient history meets a modern, Mediterranean pace of life. As one of our team members for the French Speaking Messaging App Support Agent position in Greece, you will enjoy over 300 days of sunshine, stunning coastal views, and a world-renowned social culture. Jobs in Greece are highly sought after for a reason; you get to build your career while experiencing one of the most culturally rich environments in the world.

Beyond the incredible climate, relocating to Greece provides an affordable and high quality of life. From world-class cuisine to a thriving nightlife and historical exploration, Greece offers a balance that is rarely found elsewhere. Joining the Mercier Consultancy Group team in this beautiful country is not just a career move; it is a lifestyle transformation that sets you up for long-term international success.

How to Apply

If you are ready to take the next step in your career and join the growing community of professionals in our French-speaking jobs in Greece, we encourage you to Apply Now. Our recruitment team at Mercier Consultancy Group is eager to review your application and guide you through the process of starting your new chapter in Athens. We look forward to hearing from you!