French Speaking Canon Customer Service Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting elite talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities within the competitive Customer Support Services sector, ensuring our candidates find both professional growth and personal fulfillment.

Job Overview

We are currently searching for a dedicated professional to join our team in the prestigious French Speaking Canon Customer Service Advisor position in Greece. This role is an excellent opportunity for those seeking French-speaking jobs abroad, allowing you to provide world-class technical and customer support while enjoying a high quality of life in a stunning Mediterranean setting.

Key Responsibilities

• Deliver exceptional technical and administrative support to Canon customers via phone, email, and chat.
• Ensure high levels of customer satisfaction by resolving inquiries regarding product functionality and troubleshooting.
• Maintain accurate customer records within the CRM system, adhering to the high standards of the Customer Support Services industry.
• Act as a brand ambassador for Canon, providing clear and professional communication in French at all times.
• Collaborate with international teams to optimize support workflows and improve service delivery.
• Identify and escalate complex technical issues to the appropriate specialist departments.
• Meet and exceed performance targets and quality benchmarks set by the company.

Requirements

• Native or fluent French (spoken and written).
• Good command of English to participate in international training and corporate communication.
• Valid EU passport or a valid work permit for Greece.
• Previous experience in the Customer Support Services industry is highly preferred.
• Strong digital literacy and ability to navigate multiple software platforms simultaneously.
• A proactive attitude with a passion for delivering premium customer experiences.

What We Offer

• Competitive Monthly Salary plus 13th and 14th salary bonuses.
• Fully Paid Training to ensure you excel in your role.
• Private Health Insurance coverage.
• Fully Paid Relocation Package (flight, airport transfer, and hotel accommodation upon arrival).
• Monthly Performance Bonus linked to your productivity and service quality.
• Career development programs within one of the most reputable companies offering jobs in Greece.
• And Much More, including team events and a vibrant international work environment.

Life in Greece

Choosing to pursue one of our French-speaking jobs means embracing the vibrant culture and sun-drenched beauty of Greece. Whether you are wandering through historic landmarks or enjoying the world-renowned Mediterranean cuisine, Greece offers an unparalleled lifestyle that balances professional rigor with a relaxed, coastal atmosphere. Living and working in Greece provides a unique chance to experience a rich history combined with modern, cosmopolitan living.

Our comprehensive relocation package ensures that your transition to life in Greece is seamless and stress-free. By joining our team in this French Speaking Canon Customer Service Advisor position in Greece, you gain more than just a job; you gain an adventure in one of Europe’s most welcoming destinations. Join the thousands of professionals who have already chosen to advance their careers and elevate their quality of life in Greece with Mercier Consultancy Group.

How to Apply

If you are ready to take the next step in your career and join a top-tier team in a beautiful location, we invite you to click 'Apply Now' to submit your application. Our recruitment team at Mercier Consultancy Group looks forward to reviewing your credentials and discussing how you can become our next success story.