French Speaking Customer Support Representative for a Leading Tech Company

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on delivering bespoke career opportunities, including exclusive French-speaking jobs, to professionals seeking excellence in their career trajectory.

Job Overview

We are currently looking for a motivated professional to fill the French Speaking Customer Support Representative for a Leading Tech Company position in Greece. In this role, you will act as the voice of a globally recognized consumer electronics brand, providing expert technical guidance and premium service to our diverse customer base.

Key Responsibilities

• Provide world-class customer support for cutting-edge consumer electronics hardware and software.
• Resolve technical inquiries via phone, email, and chat with precision and professionalism.
• Educate customers on product features to enhance their user experience within the tech ecosystem.
• Troubleshoot complex technical issues and provide step-by-step solutions for electronic devices.
• Maintain high levels of customer satisfaction by delivering efficient and accurate support services.
• Collaborate with internal teams to stay updated on the latest consumer electronics product launches and updates.
• Document all interactions within our CRM system to ensure seamless service continuity.

Requirements

• Native or fluent French (spoken and written) is absolutely essential for this role.
• Valid EU passport (mandatory) to facilitate your transition to our offices in Greece.
• Strong passion for consumer electronics and a desire to work for a leading global tech company.
• Excellent communication and problem-solving skills in a high-paced digital environment.
• Ability to work in a multicultural, remote-friendly team setting within the heart of Greece.
• Previous experience in technical support or customer service is considered a strong asset.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary) as a standard benefit.
• Fully Paid Training on the latest consumer electronics technology.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation) to support your move to Greece.
• Monthly Performance Bonus linked to your success.
• The opportunity to build a career in one of the most sought-after jobs in Greece.
• And Much More...

Life in Greece

Living and working in Greece offers an unparalleled lifestyle, combining a rich historical culture with a modern, vibrant social scene. Enjoy the Mediterranean climate, stunning coastal landscapes, and the warm, welcoming nature of the people of Greece. Pursuing jobs in Greece allows you to balance professional growth with a relaxed, high-quality way of life.

With our fully paid relocation package, starting your new journey in Greece is seamless and stress-free. Whether you are exploring ancient ruins or enjoying world-class cuisine by the sea, Greece provides a unique environment for personal and professional development. Join us today and discover why so many professionals choose to build their future in Greece.

How to Apply

If you are ready to take the next step in your career with this French Speaking Customer Support Representative for a Leading Tech Company position in Greece, we encourage you to apply today. Simply click the Apply Now button to submit your application to the team at Mercier Consultancy Group. We look forward to reviewing your profile!