French Speaking Motorcycle Customer Service Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in the global staffing industry, we specialize in high-impact placements that drive success for both our clients and our candidates.

Job Overview

We are currently seeking a dynamic professional for a French Speaking Motorcycle Customer Service Advisor position in Greece, representing a global leader in the premium motorcycle industry. This is an exceptional opportunity to combine your linguistic skills with your passion for excellence within the customer support services sector while enjoying a vibrant career path.

Key Responsibilities

• Deliver premium-level support to motorcycle enthusiasts and riders via phone, email, and chat.
• Expertly handle inquiries related to motorcycle maintenance, technical support, and product information within the customer support services industry.
• Resolve complex issues with a proactive, solution-oriented mindset to ensure high levels of customer satisfaction.
• Maintain detailed and accurate records of interactions in our CRM systems to improve service quality.
• Collaborate with international teams to share feedback and contribute to the ongoing improvement of our support processes.
• Serve as a brand ambassador, reflecting the high standards expected in the premium automotive and motorcycle sector.
• Adhere to quality standards and KPI targets set for French-speaking jobs within the organization.

Requirements

• Native or fluent French (spoken and written).
• Strong proficiency in English to collaborate within our international corporate environment.
• Valid EU passport (mandatory).
• Proven experience in customer support services or technical assistance roles.
• A genuine passion for the automotive or motorcycle industry is highly advantageous.
• Exceptional communication skills and the ability to empathize with customers in a professional, premium tone.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Career development opportunities in one of the best French-speaking jobs available in the market today.
• And Much More...

Life in Greece

Embracing one of our many jobs in Greece means more than just a new career; it is an invitation to experience the Mediterranean lifestyle at its finest. With over 300 days of sunshine, stunning historical sites, and a welcoming culture, Greece offers an unparalleled quality of life that balances professional growth with personal well-being.

Our comprehensive relocation package ensures your transition to Greece is seamless and stress-free, allowing you to settle in quickly and explore the culinary delights and vibrant local community. Whether you are seeking adventure or relaxation, you will find that living and working in Greece provides a unique environment where you can truly thrive.

How to Apply

Are you ready to accelerate your career? Join the Mercier Consultancy Group team by taking on this French Speaking Motorcycle Customer Service Advisor position in Greece. Please click 'Apply Now' to submit your application and one of our expert recruitment consultants will be in touch to guide you through the process.

Warm regards,
The Recruitment Team at Mercier Consultancy Group