French Speaking Customer Care Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy, renowned for connecting elite talent with industry-leading global brands. We specialize in facilitating high-level career transitions, ensuring that our candidates secure the most prestigious opportunities among available French-speaking jobs in Europe.

Job Overview

We are currently seeking a motivated professional for a French Speaking Customer Care Representative position in Greece within the dynamic Customer Support Services industry. This role offers the perfect blend of career growth, international experience, and the opportunity to work remotely while being part of a vibrant professional community in Greece.

Key Responsibilities

• Deliver exceptional support to clients through telephone, email, and chat within the Customer Support Services sector.
• Resolve complex inquiries with precision, ensuring a high level of customer satisfaction.
• Maintain accurate records of all customer interactions in the CRM system.
• Act as a primary brand ambassador, upholding the highest standards of service excellence in the French language.
• Collaborate with cross-functional teams to streamline support processes and improve service delivery.
• Achieve individual and team-based KPIs and performance metrics.
• Provide technical and account-related assistance to ensure seamless user experiences.

Requirements

• Native or fluent French (spoken and written) is mandatory for this Customer Support Services role.
• Strong command of the English language for international corporate reporting.
• Valid EU passport or residency status allowing you to pursue jobs in Greece.
• Proven ability to navigate multiple computer systems and software platforms simultaneously.
• Exceptional communication and active listening skills.
• Customer-centric mindset with a passion for problem-solving.

What We Offer

• Competitive Monthly Salary plus 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus tailored to your success.
• Fully Paid Relocation Package including flight, transfer, and initial hotel accommodation.
• Fully Paid Training programs to ensure your success in the Customer Support Services industry.
• Comprehensive Private Health Insurance.
• Opportunities for professional development and international career advancement through Mercier Consultancy Group.
• And Much More...

Life in Greece

Embracing one of our French-speaking jobs means stepping into a lifestyle that combines professional excellence with the Mediterranean dream. Greece offers a stunning climate, historical landmarks, and a vibrant culture that makes living in Greece an unparalleled experience for expatriates. From the lively atmosphere of Athens to the scenic beauty of the coast, you will find that the quality of life in Greece is second to none.

Our full relocation support ensures your move to Greece is effortless, allowing you to focus on enjoying the world-renowned cuisine and welcoming local community. When you choose to accept a French Speaking Customer Care Representative position in Greece, you are not just taking a job; you are choosing to thrive in a country known for its hospitality and sunshine. Start your journey with Mercier Consultancy Group and discover why Greece is the ideal destination for your next career chapter.

How to Apply

Ready to take the next step in your career? Click Apply Now to submit your application and join our elite network of professionals. A recruitment specialist from Mercier Consultancy Group will review your credentials and contact you to discuss your potential fit for this exciting role.