Italian Speaking - Operations Customer Expert for Salt

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading organizations. As a leader in European recruitment and BPO solutions, we pride ourselves on delivering exceptional career opportunities for professionals seeking to advance their careers through high-impact roles, such as our current Italian Speaking - Operations Customer Expert for Salt position in Greece.

Job Overview

We are searching for a highly motivated professional to join our team in Athens as an Italian Speaking - Operations Customer Expert for Salt within the dynamic telecommunications industry. This is one of the most exciting Italian-speaking jobs available, offering the chance to work with a leading telecommunications provider while enjoying the vibrant lifestyle that comes with working in one of Europe’s most historic and sun-drenched capital cities.

Key Responsibilities

• Provide high-level support to customers regarding telecommunications services and product inquiries.
• Manage client accounts with precision, ensuring a seamless experience in the fast-paced telecom sector.
• Troubleshoot technical connectivity issues, ensuring Salt customers receive world-class service.
• Effectively utilize CRM systems to track interactions and manage service escalations in Italian.
• Participate in ongoing training to stay updated on the latest telecommunications technology and service protocols.
• Contribute to team KPIs by maintaining high service quality and customer satisfaction scores.
• Collaborate with cross-functional departments to resolve complex billing or service provisioning requests.

Requirements

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Strong communication skills with a passion for the telecommunications industry.
• Exceptional problem-solving abilities and a customer-centric mindset.
• Computer literacy and technical aptitude for learning new telecom software.
• Commitment to relocating for one of the best Italian-speaking jobs in Greece.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More...

Life in Greece

Securing one of our jobs in Greece means more than just a professional move; it is an invitation to embrace the legendary Mediterranean climate and lifestyle. Living in Athens allows you to enjoy year-round sunshine, ancient history, and a modern urban culture that is second to none, making Greece an ideal destination for your next career chapter.

Our comprehensive relocation package ensures that your transition to life in Greece is stress-free. From the moment you arrive, you will experience the world-renowned Greek hospitality, incredible local cuisine, and an exceptional quality of life. Whether you are looking for career progression or a change of scenery, starting your journey in Greece is a choice you will never regret.

How to Apply

Are you ready to elevate your career with the Italian Speaking - Operations Customer Expert for Salt position in Greece? We invite you to click 'Apply Now' to submit your application and join our international community. We look forward to reviewing your profile and welcoming you to the team at Mercier Consultancy Group.