Italian Speaking - Customer Service for Healthcare

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, widely recognized as a leader in connecting top-tier talent with high-impact roles across Europe. We specialize in facilitating seamless transitions for professionals seeking world-class career opportunities, including the most sought-after Italian-speaking jobs in the vibrant market of Greece.

Job Overview

We are currently seeking dedicated professionals for the Italian Speaking - Customer Service for Healthcare position in Greece. This role offers the unique opportunity to combine your linguistic proficiency with a passion for patient welfare, providing essential support in an ever-evolving global healthcare environment.

Key Responsibilities

• Provide high-quality support to Italian-speaking patients and healthcare providers via phone, email, and chat.
• Manage healthcare-related inquiries with empathy, maintaining strict confidentiality and data protection standards.
• Assist with scheduling, administrative tasks, and general guidance regarding medical services and products.
• Ensure all interactions comply with internal healthcare protocols and regional industry regulations.
• Collaborate with cross-functional teams to resolve complex cases and improve the overall service delivery.
• Maintain accurate and detailed records of all patient communications within our digital CRM systems.
• Act as a primary point of contact, ensuring a seamless experience for those navigating the healthcare system.

Requirements

• Native or fluent Italian (spoken and written).
• Valid EU passport or work permit (mandatory).
• Professional proficiency in English to engage with our diverse international team.
• Strong interpersonal skills with a focus on empathy, patience, and professional communication in the healthcare sector.
• Exceptional problem-solving abilities and a high level of digital literacy.
• A strong desire to relocate to Athens, Greece, and build a career within the healthcare industry.

What We Offer

• Competitive monthly salary plus 2 extra salaries per year (13th and 14th salary).
• Monthly performance bonus based on high-quality service metrics.
• Fully paid relocation package including flight tickets, initial hotel accommodation, and transfer assistance.
• Comprehensive healthcare insurance coverage.
• Structured and fully paid training program to ensure your success in the healthcare field.
• Excellent opportunities for career development and internal advancement within one of the top jobs in Greece.
• Modern, professional working environment in a historic and culturally rich capital.

Life in Greece

Living and working in Greece offers an unparalleled lifestyle characterized by Mediterranean sunshine, ancient history, and a warm, welcoming culture. Professionals in our Italian Speaking - Customer Service for Healthcare position in Greece will find themselves immersed in a country that balances a relaxed pace of life with a modern, buzzing urban center in Athens. Greece provides an incredible backdrop for those looking to expand their horizons while enjoying a perfect work-life balance.

Beyond the professional advancement offered by Mercier Consultancy Group, the relocation to Greece invites you to enjoy world-famous gastronomy, vibrant nightlife, and proximity to stunning islands. Whether you are exploring the Acropolis or relaxing in a seaside café, the high quality of life in Greece makes it one of the most desirable destinations for expatriates. Secure your place in one of the most rewarding Italian-speaking jobs in the region and experience all that Greece has to offer.

How to Apply

If you are ready to elevate your career and embark on a new adventure in the healthcare industry, we invite you to apply now. Join the ranks of satisfied professionals who have successfully secured jobs in Greece through Mercier Consultancy Group. Click the link below to submit your application, and our recruitment team will reach out to discuss the next steps of your journey.

Sincerely,
The Recruitment Team at Mercier Consultancy Group