Italian Speaking - Customer Service for B&B Hotels

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We pride ourselves on delivering bespoke career solutions that empower professionals to thrive in international environments while securing rewarding opportunities in high-growth industries.

Job Overview

We are thrilled to offer an exclusive Italian Speaking - Customer Service for B&B Hotels position in Greece for ambitious professionals seeking a change of scenery. This role is a gateway to the dynamic travel industry, allowing you to provide world-class support for one of Europe's most beloved hotel chains while enjoying the unmatched lifestyle of a career in the Mediterranean.

Key Responsibilities

• Act as the primary point of contact for Italian-speaking guests, ensuring seamless communication regarding hotel bookings and travel inquiries.
• Provide expert guidance on B&B Hotels’ accommodation services, amenities, and local travel destinations.
• Resolve guest feedback with professionalism and efficiency to maintain high satisfaction scores within the travel sector.
• Manage reservation modifications, cancellations, and special requests through internal hotel management systems.
• Collaborate with international team members to optimize booking processes and enhance the overall guest journey.
• Provide personalized travel support, showcasing your ability to operate effectively within the competitive travel and hospitality landscape.

Requirements

• Native or fluent Italian (spoken and written) is mandatory for this role.
• Strong command of English for internal training and team collaboration.
• Valid EU passport (mandatory) to facilitate your transition for these jobs in Greece.
• Previous experience in hospitality, tourism, or customer support is highly advantageous.
• Excellent communication skills with a customer-centric mindset tailored to the travel industry.
• A positive, adaptable attitude, ready to embrace a new chapter living and working in Greece.

What We Offer

• Competitive Monthly Salary.
• Two extra salaries per year (13th and 14th salary bonus).
• Monthly Performance Bonus for high achievers in this Italian-speaking job.
• Fully Paid Relocation Package, including flight, airport transfer, and initial hotel accommodation.
• Comprehensive professional training to excel in your Italian Speaking - Customer Service for B&B Hotels position in Greece.
• Health insurance and exclusive employee travel discounts.
• Ongoing personal development and career progression opportunities in the travel industry.

Life in Greece

Embarking on one of our available jobs in Greece means more than just a career move; it is a lifestyle transformation. Greece offers an incredible blend of historic culture, breathtaking island coastlines, and a world-renowned Mediterranean climate that invites you to live life to the fullest. Whether you are enjoying the vibrant nightlife in Athens or exploring hidden archaeological gems on the weekend, you will find that Greece provides a quality of life that is truly second to none.

Our premium relocation package ensures that your move to Greece is entirely stress-free, allowing you to settle in quickly and focus on your new role. Beyond the office, the rich culinary scene and welcoming culture of Greece make it the perfect destination for international professionals. Discover why so many have chosen to start their professional journey here—take the next step in your career with this Italian-speaking job and make Greece your new home.

How to Apply

If you are ready to elevate your career within the global travel industry, we invite you to join our growing community of international professionals. Please click the "Apply Now" button below to submit your CV and start your journey with Mercier Consultancy Group. We look forward to reviewing your application and discussing your future success.