Italian Speaking - Customer Service Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO solutions firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities within the global Customer Support Services industry.

Job Overview

We are currently seeking dedicated professionals for the Italian Speaking - Customer Service Agent position in Greece. This is an exceptional opportunity for individuals to advance their careers in the Customer Support Services sector while enjoying the Mediterranean lifestyle offered by jobs in Greece.

Key Responsibilities

• Provide high-quality support to Italian-speaking customers via phone, email, and chat.
• Resolve customer inquiries efficiently to maintain high satisfaction levels within the Customer Support Services industry.
• Maintain accurate records of customer interactions and transactions in the company database.
• Collaborate with international team members to ensure seamless communication and service delivery.
• Identify customer needs and offer appropriate solutions or product recommendations.
• Stay updated on company policies and service updates to provide accurate information.
• Uphold the professional standards expected of an Italian Speaking - Customer Service Agent position in Greece.

Requirements

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Strong communication and interpersonal skills suited for the Customer Support Services industry.
• Excellent problem-solving abilities and a customer-centric mindset.
• Basic computer literacy and ability to navigate multiple systems simultaneously.
• Previous experience in similar Italian-speaking jobs is considered a strong advantage.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) for those joining Italian-speaking jobs in Greece.
• Monthly Performance Bonus.
• Professional growth opportunities within the global Customer Support Services industry.
• And Much More...

Life in Greece

Embrace the vibrant culture and world-famous sunshine that makes living in Greece an unforgettable experience. Whether you are exploring ancient history, enjoying the crystal-clear Aegean waters, or savoring world-class Mediterranean cuisine, you will find that Greece offers an unparalleled quality of life for international professionals.

Moving to Greece provides the perfect balance between a rewarding career and a relaxed lifestyle. As you step into your new Italian Speaking - Customer Service Agent position in Greece, you will join a welcoming community of expatriates who have chosen Greece as their home for its safety, beauty, and Mediterranean charm.

How to Apply

If you are ready to take the next step in your career with one of the most exciting Italian-speaking jobs, we invite you to click Apply Now to submit your application to Mercier Consultancy Group. We look forward to hearing from you!