Italian Speaking - Customer Operations Agent for Banking Industry

About Mercier Consultancy Group

As a leading global recruitment agency and BPO specialist, Mercier Consultancy Group is dedicated to bridging the gap between exceptional talent and top-tier multinational companies. We take immense pride in our capacity to open doors to prestige career paths, with a particular focus on sourcing high-caliber Italian-speaking candidates for prominent roles across the European continent.

Job Overview

We are currently presenting a unique opportunity for Bulgaria-based Italian speakers to relocate and work in Greece as a Customer Operations Agent within the banking sector. This role represents an ideal launching point for those eager to thrive in the financial services world while embracing a rewarding professional lifestyle in the heart of the Mediterranean.

Key Responsibilities

• Deliver superior assistance to banking clients regarding account management, fund transfers, and financial service inquiries.
• Strictly adhere to international security protocols and financial regulatory standards inherent to the banking landscape.
• Provide expert, compassionate support for troubleshooting digital banking tools and payment processing platforms.
• Manage sensitive account-related information with the utmost discretion, ensuring complete data protection at all times.
• Coordinate with internal financial teams to refine service efficiency and maintain high customer satisfaction benchmarks.
• Systematically update and document all client interactions within our proprietary CRM databases.
• Contribute to the expansion of the firm’s influence in the Italian market through professional and proactive communication.

Requirements

• Native or near-native proficiency in the Italian language (both written and oral).
• Possession of a valid EU passport is a mandatory requirement for this Italian Speaking - Customer Operations Agent for Banking Industry role in Greece.
• High level of professionalism and strong verbal communication skills suitable for the corporate banking environment.
• Comfortable working with digital systems and quick to learn specialized banking software.
• Previous background in banking, finance, or client-facing operations is viewed as a distinct advantage.
• A driven mindset with an ambition to build a long-term career through work opportunities in Greece.

What We Offer

• Highly competitive monthly remuneration.
• Comprehensive, fully paid professional training.
• Full health insurance coverage.
• An all-inclusive relocation support package (encompassing flights, airport transfers, and temporary hotel accommodation) for those moving to Greece.
• Attractive performance-based bonus structure.
• Real prospects for career growth within the international finance industry.
• Plus a variety of additional perks.

Life in Greece

Choosing to relocate to Greece means choosing a vibrant, balanced way of life. Known for its iconic climate, fascinating history, and scenic coastlines, the country provides an inspiring environment for your career to flourish. From historic ruins to a buzzing evening social scene, the quality of life waiting for you in Greece is truly second to none.

Beyond the glorious sunshine, moving to Greece offers an ideal fusion of modern living and deep-rooted culture. Mercier Consultancy Group handles all relocation logistics, ensuring your move to take up this position is smooth and stress-free. You will soon find yourself immersed in the exceptional local gastronomy and the welcoming, hospitable community that makes living in Greece a highlight for professionals globally.

How to Apply

If you are ready to advance your professional path within the global banking sector, we encourage you to take the next step today. Use the "Apply Now" button to submit your details for the Italian Speaking - Customer Operations Agent for Banking Industry position in Greece. The team at Mercier Consultancy Group is ready to assist with your international transition.