Italian Speaking - Customer Delight for Social Media

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class opportunities across Europe. We specialize in matching ambitious professionals with high-growth roles, consistently setting the gold standard for jobs in Greece and beyond.

Job Overview

We are seeking an enthusiastic individual for an Italian Speaking - Customer Delight for Social Media position in Greece to join a leading global platform. This is your chance to shape the digital experience for millions while enjoying the vibrant lifestyle that only our Mediterranean hub can provide.

Key Responsibilities

• Act as the primary brand ambassador by delivering exceptional support via social media channels in Italian.
• Moderate content to ensure a safe, inclusive, and engaging environment for all users within the social media ecosystem.
• Analyze user trends and feedback to enhance the community experience on the platform.
• Resolve complex inquiries through real-time interaction, maintaining a tone of professional delight and brand alignment.
• Collaborate with international teams to troubleshoot technical issues and improve platform functionality.
• Monitor social media feeds for emerging issues, ensuring rapid response times to maintain user trust.
• Contribute to the continuous improvement of customer experience processes in the rapidly evolving social media industry.

Requirements

• Native or fluent Italian (spoken and written) is mandatory for this role.
• Strong proficiency in English to collaborate with our diverse international team.
• Valid EU passport (mandatory) to facilitate your smooth relocation to Athens.
• A genuine passion for social media, digital trends, and community management.
• Excellent communication skills with the ability to maintain a positive, helpful, and professional tone under pressure.
• Prior experience in a customer-focused role is highly advantageous for this position in Greece.

What We Offer

• Competitive Monthly Salary
• Two extra salaries per year (13th and 14th month bonus).
• Fully Paid Training to ensure you hit the ground running.
• Health Insurance coverage for your peace of mind.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
• Monthly Performance Bonus for high achievers.
• An exciting career trajectory within the global social media industry.
• And Much More...

Life in Greece

Embrace the Mediterranean dream by securing one of our premier Italian-speaking jobs in Greece. Known for its world-renowned historical landmarks, breathtaking coastal views, and year-round sunshine, Greece offers an unparalleled quality of life that seamlessly blends career ambition with cultural enrichment.

Relocating to Athens provides you with the unique opportunity to indulge in authentic gastronomy, vibrant nightlife, and a welcoming expat community. If you are looking for more than just a job, this Italian Speaking - Customer Delight for Social Media position in Greece is your gateway to a life-changing adventure in the heart of Europe.

How to Apply

Are you ready to take the next step in your career with Mercier Consultancy Group? We invite you to join a diverse, high-performing team in a role that values your expertise. Simply click "Apply Now" to submit your profile. We look forward to reviewing your application and helping you start your journey to success.

Warm regards, The Recruitment Team at Mercier Consultancy Group.