Italian Speaking Customer Service For JTI

About Mercier Consultancy Group

Mercier Consultancy Group serves as a global bridge for high-caliber talent, partnering with market-leading enterprises across the European landscape. We are committed to excellence, focusing on securing impactful roles that foster long-term professional development and international career advancement.

Job Overview

We are currently recruiting for an Italian Speaking Customer Service For JTI role based in Greece—a fantastic opportunity for Italy-based professionals to relocate and advance their careers within the thriving consumer electronics sector. This position offers a perfect synergy between professional growth and an enviable Mediterranean quality of life, positioning it as one of the most desirable career moves currently available.

Key Responsibilities

• Provide expert support to Italian-speaking clients regarding JTI's suite of innovative consumer products.
• Efficiently resolve customer inquiries through various channels, including voice, digital messaging, and email.
• Assist users by troubleshooting technical concerns with clear, effective communication to ensure high satisfaction.
• Log interaction data meticulously within CRM systems to ensure transparent and updated records.
• Stay abreast of market shifts and product updates within the fast-moving electronics industry.
• Collaborate with teammates to exceed defined KPIs and uphold the company's service standards.
• Act as a brand ambassador, ensuring every interaction reflects the premium quality associated with JTI.

Requirements

• Proficiency in Italian at a native or near-native level (written and spoken) is essential.
• Must hold a valid EU passport to ensure eligibility for this relocation opportunity to Greece.
• A genuine passion for consumer technology and an eagerness to learn about new product developments.
• Strong analytical and interpersonal skills aimed at delivering top-tier customer service outcomes.
• Adaptability to function effectively in a vibrant, multicultural, and fast-paced work environment.
• Prior background in customer service or support roles is viewed as a major advantage.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• And Much More...

Life in Greece

Relocating to Athens offers a unique blend of historical grandeur and modern urban energy. By moving to Greece, you will gain access to a lifestyle defined by pleasant weather, scenic beauty, and a welcoming social atmosphere. Securing this role means embarking on a rewarding international journey that balances professional ambition with the relaxed, fulfilling pace of Greek life.

Our dedicated team ensures your transition to Greece is stress-free, thanks to our robust relocation support. Beyond the workplace, you will enjoy a high standard of living, vibrant cultural experiences, and the famous Mediterranean diet. We invite you to build your future in Greece, a country that beautifully harmonizes career development with personal wellbeing.

How to Apply

If you are prepared to advance your career with this standout Italian Speaking Customer Service For JTI role in Greece, we encourage you to apply today. Simply click the link below to share your details with Mercier Consultancy Group and take the next step toward your new international professional chapter. We look forward to reviewing your application.