Spanish Speaking iRobot Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on delivering bespoke staffing solutions, helping professionals secure rewarding careers while facilitating growth for global businesses through our extensive network of premium jobs in Bulgaria.

Job Overview

We are currently looking for a dynamic professional to join our team for a Spanish Speaking iRobot Support Specialist position in Bulgaria. This role is a perfect match for a tech-savvy individual passionate about consumer electronics, offering the chance to provide world-class technical support to iRobot customers while enjoying one of the most sought-after Spanish-speaking jobs in Europe.

Key Responsibilities

• Deliver expert technical assistance and troubleshooting for iRobot consumer electronics products.
• Maintain high levels of customer satisfaction by resolving technical inquiries via phone, email, and live chat.
• Stay updated on the latest consumer electronics innovations to provide accurate product guidance.
• Diagnose connectivity, hardware, and software issues specific to advanced robotic home devices.
• Document all customer interactions accurately within the CRM system for future analysis.
• Act as a brand ambassador for iRobot, ensuring a seamless experience for every Spanish-speaking customer.
• Collaborate with international team members to improve support protocols in the consumer electronics sector.

Requirements

• Native or fluent Spanish (spoken and written).
• Professional proficiency in English.
• Valid EU passport (mandatory).
• Strong passion for technology and the consumer electronics industry.
• Excellent communication skills and a customer-centric mindset.
• Previous experience in technical support or customer service is a significant advantage.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• Vibrant multicultural work environment in the heart of Sofia.
• Professional growth opportunities within the global consumer electronics field.

Life in Bulgaria

Choosing to start your career in Bulgaria means embracing a beautiful blend of ancient history and modern European development. Bulgaria offers a fantastic Mediterranean-influenced climate, affordable living costs, and a thriving social scene, making it a premier destination for those seeking a high quality of life. Among the many jobs in Bulgaria, this role provides the perfect balance of career advancement and lifestyle enrichment.

With a comprehensive relocation package, your transition to Bulgaria will be smooth and rewarding. Experience the local hospitality, world-renowned cuisine, and breathtaking mountain landscapes that make Bulgaria a hidden gem of Europe. If you are looking for the premier Spanish Speaking iRobot Support Specialist position in Bulgaria, now is the time to take the next step.

How to Apply

If you are ready to advance your career in the consumer electronics industry, we encourage you to click Apply Now and join our international team. Mercier Consultancy Group looks forward to reviewing your application and helping you start your new journey.