Norwegian Speaking Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading organizations. As a leader in European recruitment and BPO services, we pride ourselves on delivering bespoke career solutions that empower professionals to excel in the competitive Customer Support Services industry.

Job Overview

We are currently searching for a dedicated professional to join our team as a Norwegian Speaking Solutions Consultant in Sofia. This Norwegian Speaking Solutions Consultant position in Bulgaria offers a unique opportunity to provide high-quality support within a dynamic, international environment while enjoying the benefits of a premium, fully supported relocation.

Key Responsibilities

• Act as the primary point of contact for Norwegian-speaking clients, ensuring excellence in the Customer Support Services sector.
• Resolve complex inquiries through phone, email, and chat, maintaining the highest standards of professional service.
• Analyze client needs to provide effective, tailor-made solutions, consistently meeting performance metrics.
• Collaborate with internal departments to ensure seamless service delivery and high customer satisfaction rates.
• Maintain comprehensive records of client interactions within our CRM systems.
• Participate in regular team briefings to stay updated on product developments and service standards.
• Contribute to the continuous improvement of support processes by providing actionable feedback to management.

Requirements

• Native or fluent Norwegian (spoken and written) is absolutely essential.
• Valid EU passport (mandatory) to facilitate your transition to one of our premier Norwegian-speaking jobs.
• Strong proficiency in English to collaborate within our multinational team.
• Excellent communication and problem-solving skills tailored to Customer Support Services.
• Proven ability to work effectively in an on-site, team-oriented professional environment.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training to ensure you succeed in your new role.
• Health Insurance coverage for peace of mind.
• Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria seamless.
• Attractive Monthly Performance Bonus to reward your commitment and excellence.
• And Much More...

Life in Bulgaria

Choosing to work in Bulgaria offers an incredible blend of rich history, vibrant modern culture, and stunning natural landscapes. Residents in Bulgaria enjoy a high quality of life with a temperate climate, ranging from sunny summers to picturesque winters, making Bulgaria a fantastic place to build your career. Whether you are exploring the bustling city streets or taking a weekend trip to the nearby mountains, the lifestyle in Bulgaria is truly unique.

Our comprehensive relocation package ensures that your transition to Bulgaria is stress-free, allowing you to settle in quickly and focus on your new career. Experience the delicious local cuisine, the welcoming spirit of the locals, and the affordability that makes living in Bulgaria so attractive to expatriates. Join us for one of our top-tier Norwegian-speaking jobs and discover why so many professionals are choosing Bulgaria as their next career destination.

How to Apply

If you are ready to take the next step in your professional journey and join our team in Sofia, we invite you to click the 'Apply Now' button to submit your CV. We look forward to reviewing your application and discussing this exciting Norwegian Speaking Solutions Consultant position in Bulgaria with you. Best regards, the team at Mercier Consultancy Group.