Norwegian Speaking Online Store Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations across Europe. We pride ourselves on delivering bespoke career solutions that empower professionals to excel in their chosen fields while working with leading global brands.

Job Overview

We are currently sourcing exceptional candidates for a Norwegian Speaking Online Store Advisor position in Bulgaria. This role is ideal for retail enthusiasts looking to elevate their careers within the vibrant international retail sector, offering a perfect blend of customer service excellence and operational support in one of Europe’s most exciting emerging markets.

Key Responsibilities

• Provide premium customer support for our diverse retail online and offline clientele, ensuring a seamless shopping experience.
• Manage order processing, shipment tracking, and returns management for retail consumers with a high level of accuracy.
• Maintain deep product knowledge to provide expert guidance and recommendations to shoppers, boosting customer satisfaction.
• Resolve complex consumer queries regarding product availability, store policies, and loyalty program details.
• Collaborate with internal retail teams to monitor inventory levels and optimize the digital user journey.
• Act as a brand ambassador, upholding the highest standards of communication and service excellence in the Norwegian market.
• Handle technical support inquiries related to online platform navigation and account management.

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Previous experience in retail or e-commerce customer support is highly advantageous.
• Strong digital literacy and the ability to navigate complex retail software systems with ease.
• Excellent communication skills with a customer-centric mindset tailored for the retail industry.
• Flexibility to work in a dynamic, high-growth environment in Sofia.

What We Offer

• Competitive Monthly Salary
• Monthly Performance Bonus linked to service KPIs.
• Fully Paid Training program to ensure your success in the retail sector.
• Comprehensive Health Insurance and wellness benefits.
• Fully Paid Relocation Package (flight, transfer, hotel accommodation upon arrival).
• The opportunity to join one of the most exciting Norwegian-speaking jobs in Europe.
• Professional growth and development paths within a global company.

Life in Bulgaria

Sofia, the vibrant capital, is increasingly becoming a hub for international professionals seeking exciting jobs in Bulgaria. With a unique blend of historical architecture, a thriving social scene, and breathtaking mountainous landscapes, Bulgaria offers an unmatched quality of life at a highly affordable cost of living. You will love the warm climate and the welcoming, international atmosphere found throughout Bulgaria.

Choosing one of our Norwegian-speaking jobs in Bulgaria means joining a diverse expat community. From modern co-working spaces to incredible culinary experiences, life in Bulgaria is both comfortable and enriching. Our comprehensive relocation support ensures your move to Bulgaria is seamless, allowing you to settle in and start your career journey with confidence.

How to Apply

If you are ready to take the next step in your career with this rewarding Norwegian Speaking Online Store Advisor position in Bulgaria, we would love to hear from you. Click Apply Now to submit your application and join the international team at Mercier Consultancy Group. Your next adventure begins here!