French Speaking Advisor for Online Payment Platform

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier talent and industry-leading corporations. With a focus on excellence, we specialize in placing high-caliber professionals into pivotal roles across Europe’s most dynamic business sectors.

Job Overview

We are currently sourcing exceptional talent for a French Speaking Advisor for Online Payment Platform position in Bulgaria, located in the heart of the thriving FinTech hub. This is an exclusive opportunity to launch your career in the rapidly evolving financial technology sector, providing expert support and high-quality service to a global user base.

Key Responsibilities

• Deliver professional, high-level support for a major online payment platform, ensuring excellence in every interaction.
• Assist French-speaking clients with transaction inquiries, account security, and financial processing navigation.
• Maintain a deep understanding of FinTech compliance, digital wallet features, and secure payment protocols.
• Proactively identify and escalate technical issues to ensure the seamless performance of the payment ecosystem.
• Document all client interactions accurately within the internal CRM to maintain high quality-assurance standards.
• Collaborate with international FinTech teams to streamline service processes and enhance customer satisfaction metrics.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport or work permit allowing for employment in Bulgaria.
• Previous experience in customer service, banking, or the FinTech sector is highly preferred.
• Exceptional communication skills with the ability to simplify complex financial concepts for the user.
• Proactive mindset with the desire to build a long-term career in international FinTech.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on Fintech systems and payment software
• Health Insurance coverage
• Fully Paid Relocation Package (flight, airport transfer, and temporary hotel accommodation included)
• Monthly Performance Bonus linked to service quality metrics
• And Much More...

Life in Bulgaria

Choosing to relocate for one of our French-speaking jobs means discovering the hidden gem of Europe. Bulgaria offers a perfect harmony between historic charm and modern city living, with beautiful mountain landscapes, a vibrant social scene, and a surprisingly affordable cost of living. Seeking jobs in Bulgaria has become a top choice for professionals who value high quality of life, favorable weather, and a welcoming, multicultural atmosphere.

Beyond the professional growth offered by this French Speaking Advisor for Online Payment Platform position in Bulgaria, you will find an incredible culinary scene and an expatriate community that makes the transition seamless. Relocating to Bulgaria allows you to maximize your earnings while enjoying a Mediterranean-adjacent lifestyle in a country that is rapidly becoming a premier FinTech destination for international talent.

How to Apply

If you are ready to advance your career in the FinTech sector and enjoy a life-changing experience in Sofia, we invite you to apply now. Submit your resume today and let Mercier Consultancy Group guide you through the process of securing your next international career milestone.