Finnish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier global talent with industry-leading corporations. As a leader in the European recruitment sector, we pride ourselves on facilitating career-defining opportunities within the fast-paced Customer Support Services industry.

Job Overview

We are currently scouting for a dedicated professional to fill the Finnish Speaking Customer Support Specialist position in Bulgaria. This role is a perfect match for those seeking dynamic Finnish-speaking jobs that combine professional growth with a rewarding international experience. Join our team and launch your career with one of the most exciting jobs in Bulgaria today.

Key Responsibilities

• Provide high-quality assistance to Finnish-speaking clients through various communication channels, adhering to industry standards.
• Resolve customer inquiries efficiently to ensure long-term satisfaction within the Customer Support Services sector.
• Maintain detailed and accurate records of all customer interactions in the company database.
• Collaborate with cross-functional teams to escalate complex issues and improve overall service delivery.
• Stay updated on product knowledge to provide accurate information and expert guidance to end-users.
• Contribute to a positive team environment while consistently meeting individual and departmental KPIs.
• Represent the company brand with professionalism and cultural sensitivity during every interaction.

Requirements

• Native or fluent Finnish (spoken and written) is strictly required for this position.
• Valid EU passport (mandatory for employment in Bulgaria).
• Strong communication skills with a focus on empathy and problem-solving.
• Previous experience in the Customer Support Services industry is considered a significant advantage.
• Ability to relocate to Sofia, Bulgaria, for this on-site opportunity.
• Intermediate English proficiency for internal reporting and training purposes.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• And Much More...

Life in Bulgaria

Sofia, Bulgaria, offers a unique blend of historical charm and modern European energy, making it an increasingly popular destination for international professionals. By securing one of these Finnish-speaking jobs, you will enjoy a Mediterranean-influenced climate, a vibrant nightlife, and stunning natural landscapes found throughout Bulgaria. The cost of living in Bulgaria remains highly attractive, allowing you to enjoy a premium lifestyle while building your professional portfolio.

Our comprehensive relocation package ensures that your transition to the Finnish Speaking Customer Support Specialist position in Bulgaria is seamless and stress-free. From the moment you arrive, you will experience the warm hospitality that Bulgaria is known for, alongside a world-class culinary scene. Start your next chapter with Mercier Consultancy Group and discover why so many professionals are choosing jobs in Bulgaria for their long-term career growth.

How to Apply

Are you ready to take the next step in your career with a leading firm in the Customer Support Services industry? If you meet the requirements, please click "Apply Now" to submit your application to Mercier Consultancy Group. We look forward to hearing from you and helping you land your ideal role among our many available Finnish-speaking jobs.