Serbian Speaking Digital Trust and Safety Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in connecting top-tier talent with high-growth opportunities within the European BPO and technology sectors. We pride ourselves on our white-glove approach to recruitment, ensuring that every candidate finds a role that aligns perfectly with their career aspirations and lifestyle goals.

Job Overview

We are currently seeking a motivated professional for a Serbian Speaking Digital Trust and Safety Specialist position in Bulgaria to join our client's rapidly expanding social media moderation team. This is a unique opportunity to play a vital role in maintaining online community standards while enjoying the vibrant lifestyle that comes with one of the most sought-after jobs in Bulgaria.

Key Responsibilities

• Monitor and review user-generated content on social media platforms to ensure compliance with community safety guidelines.
• Analyze and evaluate reported content in Serbian to determine if it violates platform policies regarding hate speech, harassment, or dangerous organizations.
• Contribute to the ongoing improvement of safety workflows within the social media industry by providing feedback on evolving digital trends.
• Handle sensitive information with the highest degree of professionalism and confidentiality.
• Collaborate with international teams to ensure a safe and positive environment for users across the Serbian-speaking digital landscape.
• Utilize internal tools and software to flag, escalate, and resolve complex safety issues in real-time.
• Maintain high accuracy and productivity standards, directly impacting your potential for a monthly performance bonus.

Requirements

• Native or fluent Serbian (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory) to facilitate your transition to our Bulgarian headquarters.
• Strong proficiency in English to effectively communicate within our international professional environment.
• A keen interest in social media trends and a commitment to maintaining digital safety standards.
• Excellent analytical skills and the ability to make objective, policy-driven decisions.
• Adaptability to new software and a willingness to work on-site in beautiful Sofia, Bulgaria.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training to ensure you succeed in your career
• Comprehensive Health Insurance package
• Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation)
• Attractive Monthly Performance Bonus based on your individual achievements
• Opportunities for career growth within the international social media industry
• And Much More...

Life in Bulgaria

Sofia is a city where tradition meets modernity, offering a rich tapestry of history, a vibrant nightlife, and stunning proximity to both mountains and parks. By choosing one of our Serbian-speaking jobs in this dynamic capital, you will experience a perfect work-life balance in a country known for its warm hospitality, favorable climate, and affordable yet high-quality lifestyle that makes living in Bulgaria truly exceptional.

With a low cost of living and a booming expat community, moving to Bulgaria is an excellent career move for any ambitious professional. We handle all logistics, meaning you can focus on enjoying the local cuisine, exploring the diverse culture, and building a network within a thriving professional hub. Join our team in Bulgaria today and take the next step in your professional journey.

How to Apply

If you are ready to take on a challenging and rewarding role, we invite you to click Apply Now and submit your CV to the team at Mercier Consultancy Group. We look forward to reviewing your application for this Serbian Speaking Digital Trust and Safety Specialist position in Bulgaria and helping you start your new chapter. Kind regards, the Recruitment Team at Mercier Consultancy Group.