Russian Speaking Player Support Specialist for Supercell Games

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging top-tier talent with the world’s most innovative companies. We specialize in high-impact recruitment for the Gaming & Esports industry, ensuring our candidates find long-term success in their global career pursuits.

Job Overview

We are currently sourcing exceptional talent for a Russian Speaking Player Support Specialist for Supercell Games position in Bulgaria. This is an unparalleled opportunity to immerse yourself in the high-growth Gaming & Esports sector while enjoying a premium lifestyle in a vibrant European tech hub.

Key Responsibilities

• Provide world-class support to players of Supercell titles, ensuring an exceptional Gaming & Esports experience.
• Resolve technical inquiries and gameplay-related issues with speed, empathy, and professional expertise.
• Act as a brand ambassador for Supercell, maintaining the high standards expected in the gaming industry.
• Collaborate with cross-functional teams to identify and report emerging bugs or community trends.
• Maintain detailed documentation of all player interactions within our internal CRM systems.
• Proactively contribute to the improvement of support processes for the Russian-speaking gaming community.
• Stay up-to-date with the latest updates and meta-changes within the Supercell ecosystem to provide accurate guidance.

Requirements

• Native or fluent Russian (spoken and written) is mandatory for this role.
• Proficiency in English to communicate within our international team environment.
• A deep passion for the Gaming & Esports industry and familiarity with Supercell's portfolio.
• Valid EU passport (mandatory for our current relocation program).
• Strong problem-solving skills and the ability to thrive in a fast-paced, player-centric environment.
• Previous experience in customer support or community management is highly advantageous for these Russian-speaking jobs.

What We Offer

• Competitive Monthly Salary reflective of your skills and dedication.
• Fully Paid Training to ensure you are ready for the Gaming & Esports industry challenges.
• Comprehensive Health Insurance and wellness benefits.
• Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria seamless.
• Attractive Monthly Performance Bonus to reward your commitment and excellence.
• Career development paths in one of the leading sectors for jobs in Bulgaria.
• And Much More...

Life in Bulgaria

Bulgaria is rapidly emerging as a premier destination for international professionals, offering a perfect blend of rich history, modern infrastructure, and a pleasant climate. When you accept one of these jobs in Bulgaria, you gain access to an affordable, high-quality lifestyle, beautiful mountain ranges, and a dynamic social scene that makes Bulgaria a fantastic place to live and grow.

Living in Bulgaria means enjoying a low cost of living with high-end European amenities. Whether you are exploring local cuisine or connecting with the vibrant expat community, Bulgaria offers a welcoming environment for newcomers. We are excited to support your transition to this beautiful country as you embark on this exciting Russian Speaking Player Support Specialist for Supercell Games position in Bulgaria.

How to Apply

If you are ready to take your career in the Gaming & Esports industry to the next level, we invite you to apply now and join our elite team. Simply submit your application through our portal to be considered for this exclusive opportunity. We look forward to hearing from you. Professional regards, The Recruitment Team at Mercier Consultancy Group.