Turkish Speaking Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we take pride in facilitating career-defining opportunities that bridge the gap between ambitious professionals and industry-leading global enterprises.

Job Overview

We are currently seeking a dynamic professional for a Turkish Speaking Solutions Consultant position in Bulgaria. This role is a fantastic opportunity to join a fast-paced environment within the customer support services industry, offering a perfect blend of professional growth and an international lifestyle among the best jobs in Bulgaria.

Key Responsibilities

• Act as the primary point of contact for Turkish-speaking clients within the customer support services sector.
• Provide high-quality technical and functional solutions to resolve customer inquiries efficiently.
• Maintain detailed records of client interactions to ensure continuous improvement in service standards.
• Collaborate with internal departments to troubleshoot complex issues and deliver timely resolutions.
• Achieve individual and team-based KPIs focused on customer satisfaction and resolution speed.
• Navigate multiple digital platforms simultaneously to provide accurate information and support.
• Contribute to the positive reputation of the company by delivering an exceptional client experience.

Requirements

• Native or fluent Turkish (spoken and written) is mandatory for this role.
• Strong command of English for professional communication within an international team.
• Valid EU passport (mandatory).
• Demonstrable experience in customer support services or a related client-facing role.
• Excellent analytical skills and a proactive approach to problem-solving.
• Ability to relocate to Sofia for this on-site Turkish Speaking Solutions Consultant position in Bulgaria.

What We Offer

• Competitive Monthly Salary package.
• Fully Paid Training programs to ensure your success in the customer support services industry.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Bulgaria.
• Attractive Monthly Performance Bonus based on your commitment to excellence.
• Opportunities for career advancement within one of the top Turkish-speaking jobs in Europe.
• And Much More...

Life in Bulgaria

Choosing to live and work in Sofia offers a vibrant lifestyle defined by a rich history, modern amenities, and a welcoming culture. Bulgaria provides an incredible balance of affordability and high quality of life, making it a preferred destination for international talent searching for career-enhancing jobs in Bulgaria. With its stunning mountain landscapes and lively city centers, Bulgaria remains a top choice for expatriates seeking a dynamic career and cultural enrichment.

Your relocation to Bulgaria is made seamless by our comprehensive support package, allowing you to settle in comfortably while you start your journey as a Turkish Speaking Solutions Consultant. Experience the delicious local cuisine, the historic architecture, and the warm hospitality that Bulgaria is known for. Joining our team here means securing one of the most competitive Turkish-speaking jobs in Bulgaria today.

How to Apply

If you are ready to take the next step in your professional journey and join our team in Sofia, please click 'Apply Now' to submit your application. Our recruitment specialists at Mercier Consultancy Group are excited to review your profile and discuss this fantastic opportunity with you.