Turkish Speaking Player Support Specialist for Supercell Games

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting world-class talent with industry-leading brands across the globe. As a leader in European staffing, we are proud to facilitate career-defining opportunities for professionals seeking exciting roles, including high-demand Turkish-speaking jobs within the fast-paced Gaming & Esports sector.

Job Overview

Are you a passionate gamer ready to turn your hobby into a professional career? We are currently seeking a dedicated professional for the Turkish Speaking Player Support Specialist for Supercell Games position in Bulgaria, offering the chance to represent one of the biggest names in the gaming world while enjoying a premium relocation package to vibrant Sofia.

Key Responsibilities

• Provide world-class support to the Turkish gaming community for Supercell’s legendary titles.
• Troubleshoot technical game issues and provide clear, engaging solutions to players.
• Maintain high levels of customer satisfaction, ensuring the integrity of the Gaming & Esports ecosystem.
• Act as the primary voice of the brand in Turkish, fostering a positive and loyal player base.
• Collaborate with internal teams to identify and escalate game bugs or community trends.
• Utilize advanced ticketing systems to manage inquiries efficiently within a high-growth environment.
• Contribute to the continuous improvement of support processes by sharing insights from the Turkish market.

Requirements

• Native or fluent Turkish (spoken and written).
• Valid EU passport or work permit (mandatory).
• Deep interest in the Gaming & Esports industry and familiarity with Supercell titles.
• Excellent communication skills with the ability to maintain a professional, friendly, and gaming-appropriate tone.
• Previous experience in customer service or player support is highly preferred but not required.
• Strong problem-solving abilities and a tech-savvy mindset.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the Gaming & Esports industry.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) for a seamless move to Sofia.
• Monthly Performance Bonus linked to your excellence as a support specialist.
• International work environment with career advancement opportunities.
• And Much More...

Life in Bulgaria

Bulgaria is rapidly emerging as a premier destination for expats, offering a perfect blend of rich history, modern city life, and stunning natural landscapes. Living in Bulgaria means enjoying a high quality of life, a mild climate with four distinct seasons, and a cost of living that allows for a fantastic lifestyle. Bulgaria has become a major hub for tech and gaming professionals, making it the ideal setting for your next career move.

Relocating to Bulgaria with our support is simple and rewarding. You will find a welcoming, diverse community, incredible local cuisine, and a vibrant nightlife scene that cater to a global audience. Whether you are seeking new adventures or a professional upgrade, Bulgaria offers the perfect environment for personal and professional growth. Discover why so many professionals are choosing jobs in Bulgaria today.

How to Apply

If you are ready to join the dynamic world of Gaming & Esports and start your journey in a new city, we want to hear from you. Please click the Apply Now button to submit your application for the Turkish Speaking Player Support Specialist for Supercell Games position in Bulgaria. Our team at Mercier Consultancy Group looks forward to reviewing your profile.