French Speaking Fitbit Customer Support Specialist

About Mercier Consultancy Group

At Mercier Consultancy Group, we specialize in connecting top-tier linguistic talent with prestigious international brands. We have established ourselves as a leader in global recruitment, dedicated to helping professionals find exceptional roles that align with their language skills and career goals.

Job Overview

We are currently looking for a motivated candidate to join our client’s team in the health and wellness sector. This is a unique opportunity for France-based French speakers to work in Bulgaria as a French Speaking Fitbit Customer Support Specialist. If you are passionate about personal fitness and enjoy helping others achieve their wellness targets, this role in the heart of Sofia offers the perfect balance of professional challenge and a new cultural experience.

Key Responsibilities

• Deliver expert technical assistance to French-speaking users regarding Fitbit devices and their associated wellness software.
• Help customers troubleshoot data syncing issues, monitor health tracking configurations, and navigate app features.
• Represent the Fitbit brand with pride, encouraging a proactive and healthy approach to daily life.
• Document service interactions precisely to contribute to ongoing product improvements within the tech-wellness landscape.
• Provide rapid, clear solutions to client queries via phone, live chat, or electronic mail.
• Engage with internal support teams to remain fully briefed on the latest wearable technology developments and platform releases.

Requirements

• Native or near-native command of the French language.
• Requirement: Possess a valid EU passport.
• Keen interest in the fitness technology industry and the wellness lifestyle.
• Exceptional analytical skills combined with an empathetic approach to client assistance.
• Background in a contact center or service-oriented environment is highly valued.

What We Offer

• Highly competitive monthly salary package.
• Comprehensive, fully paid initial training program.
• Complete health insurance coverage.
• Full relocation support, including flight, airport transfers, and temporary accommodation.
• Attractive monthly performance-based bonuses.
• Two additional annual salaries.
• Clear pathways for career progression within the international wellness industry.

Life in Bulgaria

Relocating to Bulgaria opens the door to a fascinating mix of ancient history, modern city living, and natural beauty. Sofia is an energetic hub that surprises many with its beautiful parks, proximity to mountain trails for hiking and skiing, and its warm, welcoming social atmosphere.

Starting your career as a French Speaking Fitbit Customer Support Specialist in Bulgaria grants you the ability to enjoy a high standard of living with lower monthly expenses. From the thriving local cafe culture to the ease of settling into your new environment, Bulgaria offers a fantastic quality of life. Mercier Consultancy Group handles the administrative complexities of your move so you can focus on building a successful life in Bulgaria.

How to Apply

Ready to embark on this professional journey in the fitness tech sector? Simply hit the Apply Now button to submit your details. The team at Mercier Consultancy Group is eager to review your application and assist you in securing this exciting role in Bulgaria.