French Speaking Fitbit Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and leading global organizations. We pride ourselves on facilitating career-defining opportunities through our extensive network of French-speaking jobs and professional placement services.

Job Overview

We are currently scouting for a talented individual to join our client in the booming fitness & wellness sector as a French Speaking Fitbit Customer Support Specialist position in Bulgaria. This role is perfect for a health-conscious professional eager to provide exceptional service to fitness enthusiasts while living and working in the vibrant capital of Sofia.

Key Responsibilities

• Provide high-quality technical support to French-speaking users of Fitbit products and fitness tracking ecosystems.
• Assist customers with device synchronization, health data tracking, and wellness application troubleshooting.
• Act as a brand ambassador for the fitness & wellness industry, promoting a healthy lifestyle through excellent service.
• Maintain detailed customer records and feedback loops to enhance user experience within the fitness technology sector.
• Communicate effectively across various channels, including phone, email, and live chat, to resolve inquiries promptly.
• Collaborate with internal teams to stay updated on the latest wearable technology innovations and fitness software updates.

Requirements

• Native or fluent French (spoken and written).
• Valid EU passport (mandatory).
• Passion for the fitness & wellness industry and familiarity with wearable technology.
• Strong problem-solving skills with a customer-centric approach.
• Previous experience in a support environment is considered an advantage for this role.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on products and industry best practices
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• Opportunities for professional growth within the global fitness & wellness market
• And Much More...

Life in Bulgaria

Choosing one of our jobs in Bulgaria means embracing a life of adventure, rich history, and a Mediterranean-influenced climate. Sofia is a hidden gem in Europe, offering a vibrant urban culture, stunning mountain views for outdoor fitness activities, and a welcoming international community that makes it one of the most desirable locations for professional relocation.

When you accept this French Speaking Fitbit Customer Support Specialist position in Bulgaria, you will enjoy a high quality of life with an affordable cost of living. From delicious local cuisine to the ease of navigating the country, Bulgaria provides an excellent backdrop for your career advancement. We handle the logistics so you can focus on thriving in your new home in Bulgaria.

How to Apply

If you are ready to take the next step in your career and join the dynamic fitness technology sector, we encourage you to click Apply Now. Our team at Mercier Consultancy Group is standing by to guide you through the process of securing one of our premier French-speaking jobs today.