Dutch Speaking iRobot Support Specialist

About Mercier Consultancy Group

At Mercier Consultancy Group, we act as a vital link between elite global talent and market-leading enterprises. As a prominent recruitment firm, we pride ourselves on securing life-changing career paths for professionals, particularly by unlocking high-value, Dutch-language roles situated in some of Europe’s most exhilarating business landscapes.

Job Overview

We are on the lookout for a talented individual to step into the role of Dutch Speaking iRobot Support Specialist in Bulgaria. This role presents a unique opportunity for Netherlands-based Dutch speakers to launch a global career while working remotely from Bulgaria, where you will provide expert technical guidance for innovative home robotics within a diverse, fast-paced international setting.

Key Responsibilities

• Manage technical inquiries regarding iRobot consumer robotics via email, chat, and phone.
• Guide users through the installation, maintenance, and troubleshooting of smart home devices.
• Keep pace with the latest technological developments and product updates in the electronics sector.
• Ensure an exceptional standard of service to maintain top-tier customer satisfaction scores across the Dutch-speaking customer base.
• Keep detailed and accurate records of every customer interaction within our CRM database.
• Work alongside global support teams to monitor and flag emerging technical product issues.
• Uphold the brand’s premium reputation by ensuring all support tasks meet high-quality service expectations.

Requirements

• Native or near-native proficiency in Dutch (both written and verbal).
• Possession of a valid EU passport is a strict requirement.
• An inherent interest in modern technology and the robotics consumer goods industry.
• Sharp analytical skills, specifically the ability to translate technical complexities into simple solutions for customers.
• Prior experience in a professional customer support or service environment is a definite plus.
• A driven, growth-oriented mindset ready to thrive in one of the most sought-after Dutch-speaking roles in Bulgaria.

What We Offer

• A highly competitive monthly salary.
• Comprehensive, fully funded training program.
• Full health insurance coverage.
• Complete relocation assistance, including flight tickets, transfers, and initial hotel accommodation to ensure your move to Bulgaria is seamless.
• Additional monthly performance bonuses based on your dedication and service quality.
• Broad professional development prospects at a leading firm in the consumer electronics market.
• Plus many more exclusive benefits.

Life in Bulgaria

Accepting one of these Dutch Speaking iRobot Support Specialist positions in Bulgaria means upgrading your lifestyle while benefiting from a highly favorable cost of living. Bulgaria has quickly grown into a magnetic hotspot for professionals globally, boasting a perfect blend of historic charm, energetic urban nightlife, and natural beauty ranging from golden seashores to breathtaking mountain ranges.

Residing in Bulgaria allows you to explore an exceptional dining scene and a culture that is famously warm and hospitable. Our end-to-end relocation support makes moving to Bulgaria an effortless experience. Whether you are pursuing a significant career advancement or simply looking to start a new chapter abroad, relocating to Bulgaria offers an unmatched fusion of professional success and personal satisfaction.

How to Apply

If you are eager to elevate your professional trajectory and join a vibrant team in a premier European tech destination, we invite you to start your journey today. Success with Mercier Consultancy Group is just an application away; send us your details, and a member of our recruitment team will reach out shortly to discuss your future career goals.