Dutch Speaking iRobot Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and industry-leading corporations. We specialize in facilitating career-defining opportunities, including exclusive Dutch-speaking jobs, across Europe’s most dynamic markets.

Job Overview

We are currently seeking a motivated professional for the Dutch Speaking iRobot Support Specialist position in Bulgaria. This role is a unique opportunity to join the cutting edge of the consumer electronics industry, providing expert technical support for world-class, high-end home robotics in a vibrant, international environment.

Key Responsibilities

• Provide high-quality technical support via phone, email, and chat for iRobot consumer electronics products.
• Assist customers with the setup, troubleshooting, and maintenance of smart home robotics.
• Maintain comprehensive knowledge of the latest product lines within the consumer electronics sector.
• Deliver exceptional service to maintain high customer satisfaction ratings in the Dutch-speaking market.
• Document all customer interactions accurately within the internal CRM system.
• Collaborate with international teams to identify and escalate complex technical product trends.
• Ensure all support workflows align with premium company brand standards for consumer electronics.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• A genuine passion for technology and the consumer electronics industry.
• Strong problem-solving skills and the ability to explain technical concepts to end-users.
• Previous experience in a customer service or support role is considered an advantage.
• A proactive attitude towards career development within one of the best Dutch-speaking jobs in Bulgaria.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to your new home.
• Monthly Performance Bonus linked to service quality.
• Professional growth opportunities within a major player in the consumer electronics field.
• And Much More...

Life in Bulgaria

Choosing one of our open Dutch Speaking iRobot Support Specialist positions in Bulgaria means embracing a high quality of life at a lower cost of living. Bulgaria is rapidly becoming a hub for international professionals, offering a beautiful mix of historic architecture, vibrant nightlife, and stunning natural landscapes ranging from snowy mountains to golden beaches.

Living in Bulgaria allows you to enjoy world-class culinary experiences and a warm, welcoming local culture. With our full relocation support, moving to Bulgaria is simple and stress-free. Whether you are looking for career advancement or a fresh start, the opportunity to work in Bulgaria combines professional excellence with an incredible lifestyle.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a thriving European tech hub, we invite you to apply now. Your path to success starts with Mercier Consultancy Group. Please submit your application, and our recruitment team will reach out to discuss your future with us.