Dutch Speaking Fitbit Products Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a globally recognized talent acquisition and business process outsourcing leader. We pride ourselves on bridging the gap between high-caliber professionals and industry-leading corporations. As specialists in European recruitment, we facilitate transformative career moves for our candidates, helping them transition into rewarding roles based in Bulgaria.

Job Overview

We have opened a unique opportunity for Netherlands-based Dutch speakers to transition into an exciting role with a major health-tech innovator in Bulgaria. This position as a Fitbit Products Support Specialist allows you to leverage your language proficiency while building a career within the dynamic fitness and wearable technology landscape.

Key Responsibilities

• Deliver expert technical assistance and guidance to Dutch-speaking Fitbit users.
• Help customers troubleshoot app connectivity, sync issues, and general wellness platform navigation.
• Represent the Fitbit brand with enthusiasm, fostering healthy habits while resolving user queries.
• Document all client interactions accurately using our internal CRM software.
• Work alongside cross-functional teams to elevate the overall user experience for the global wellness community.
• Keep pace with emerging trends in fitness hardware and software advancements.
• Ensure customer satisfaction by providing clear, helpful, and personable communication.

Requirements

• Proficiency in Dutch at a native or near-native level.
• Possession of a valid EU passport is a strict requirement for this position.
• Genuine interest in wearable devices and the broader fitness and wellness industry.
• Strong analytical thinking and excellent communication skills, tailored to our customer support standards.
• Capability and commitment to relocate and work on-site at our facility in Sofia, Bulgaria.
• A tech-forward mindset with a willingness to master new wellness technologies.

What We Offer

• A competitive and attractive monthly salary.
• Comprehensive professional training provided at no cost.
• Full health insurance coverage.
• Complete relocation support (including flights, accommodation, and transfer) to simplify your move to Bulgaria.
• Performance-based monthly bonuses to reward your hard work and output.
• The chance to join a diverse, multinational workplace recognized for its top-tier talent.
• Additional competitive benefits and perks.

Life in Bulgaria

Living in Bulgaria means experiencing a blend of rich heritage and modern urban development. Sofia offers a lively metropolitan atmosphere, complemented by beautiful landscapes and a mild climate. For those embarking on a career move to Bulgaria, you will find a supportive international community, affordable living costs, and an environment that celebrates cultural diversity.

Our full relocation package removes the stress of moving to Bulgaria, allowing you to focus on your new professional chapter. You will enjoy a high standard of living, vibrant social amenities, and a growing arts and dining scene, all of which contribute to a fulfilling lifestyle while you pursue your career ambitions in Bulgaria.

How to Apply

If you are eager to launch your next chapter as a Fitbit Products Support Specialist in Bulgaria, click the 'Apply Now' button below. Send us your details, and a member of the Mercier Consultancy Group recruitment team will be in touch to discuss the next steps. We look forward to hearing from you!