Polish Speaking Fitbit Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group serves as a global leader in talent acquisition, connecting high-caliber professionals with prestigious organizations worldwide. As we broaden our reach across Europe, we are thrilled to present an exceptional career pathway for candidates based in Poland: the opportunity to relocate and excel as a Polish Speaking Fitbit Customer Support Specialist in Bulgaria.

Job Overview

We are currently looking for a dynamic and health-focused individual to provide world-class service as a Polish Speaking Fitbit Customer Support Specialist. This position is perfect for those who are passionate about wearable technology and wellness, allowing you to assist users in achieving their personal health goals while building a career in the vibrant tech landscape of Bulgaria.

Key Responsibilities

• Deliver top-tier assistance to Fitbit clients, helping them maximize the utility of their wellness devices and apps.
• Resolve technical challenges involving device pairing, sync issues, and software updates.
• Guide users through the functionality of health-tracking metrics, such as heart rate monitoring and sleep quality assessments.
• Embody a supportive and encouraging presence that aligns with the values of the fitness technology community.
• Report and track intricate technical errors to ensure our Polish-speaking user base receives efficient and accurate resolutions.
• Foster brand loyalty through superior service, playing a vital role in the continued success of this industry-leading fitness company.

Requirements

• Native or near-native proficiency in Polish.
• Possession of a valid EU passport is a mandatory requirement.
• A keen interest in health tech, sports science, and active living.
• Outstanding interpersonal skills, with a proven knack for creative problem-solving.
• Willingness to relocate to Sofia, Bulgaria, to take on this exciting professional challenge.

What We Offer

• Attractive monthly remuneration package.
• Comprehensive professional training program.
• Full health insurance coverage.
• Inclusive relocation support, including flights, airport transfers, and initial accommodation.
• Recurring performance-based bonuses.
• Additional benefits and industry-leading perks.

Life in Bulgaria

Embarking on a career in Bulgaria provides the perfect blend of cosmopolitan city life and historic charm. With its mild climate and expansive natural landscapes perfect for fitness enthusiasts, it is no wonder Bulgaria has become a premier destination for European talent seeking a change of scenery and career growth.

Beyond the job, Bulgaria offers a wonderful standard of living, featuring a very affordable cost of living and a rich, diverse culture. Our dedicated relocation experts will handle the logistics of your move, ensuring your transition to life in Bulgaria is effortless, enjoyable, and professionally rewarding from the very start.

How to Apply

If you are eager to elevate your professional profile within the fitness industry and thrive in an international environment, please hit the Apply button to share your details. Become part of the Mercier Consultancy Group team and advance your career by joining our Polish-speaking operations in Bulgaria!