Polish Speaking Back Office Gaming Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy, renowned for connecting elite talent with industry-leading organizations across Europe. We take pride in our bespoke approach to career development, ensuring our candidates secure the most prestigious opportunities in the competitive global market.

Job Overview

We are currently scouting for a dedicated professional to join a top-tier gaming firm for the Polish Speaking Back Office Gaming Support Specialist position in Bulgaria. This role is a unique gateway for gaming enthusiasts to launch a career within the high-octane world of Esports, supported by one of the premier Polish-speaking jobs in the region.

Key Responsibilities

• Manage back-office inquiries for a world-class Gaming & Esports platform with precision and care.
• Monitor and analyze gaming user activity to ensure platform integrity and regulatory compliance.
• Provide high-level administrative support to ensure seamless operations for our Polish-speaking user base.
• Collaborate with cross-functional teams to resolve complex account issues related to gaming transactions and platform features.
• Stay updated with the latest trends in the Gaming & Esports sector to provide informed and relevant user support.
• Maintain detailed documentation of all support interactions within our internal CRM systems.
• Contribute to the continuous improvement of support workflows specific to the Polish gaming market.

Requirements

• Native or fluent Polish (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Genuine passion for the Gaming & Esports industry.
• Strong analytical skills and attention to detail, perfect for someone seeking technical jobs in Bulgaria.
• Excellent communication skills and a professional attitude toward client relations.
• Prior experience in a back-office or administrative support role is considered a significant advantage.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) to start your new life in Bulgaria.
• Lucrative Monthly Performance Bonus.
• Career growth opportunities within the vibrant Gaming & Esports industry.
• And Much More...

Life in Bulgaria

Sofia, the heart of Bulgaria, offers an incredible blend of historic charm and modern lifestyle, making it a top destination for those seeking a vibrant urban environment. By choosing one of these Polish-speaking jobs in Bulgaria, you will enjoy a Mediterranean climate, thriving nightlife, and a welcoming expat community that makes settling into your new career feel effortless.

The cost of living in Bulgaria is exceptionally attractive, allowing you to enjoy a premium quality of life while working in the high-stakes Gaming & Esports sector. With our comprehensive relocation support, your transition to Bulgaria will be smooth, leaving you free to explore the local culture, delicious cuisine, and the stunning mountain ranges that make Bulgaria a hidden gem in Europe.

How to Apply

If you are ready to elevate your career and join a top-tier team, do not hesitate to submit your application for this Polish Speaking Back Office Gaming Support Specialist position in Bulgaria today. Click "Apply Now" to start your journey with Mercier Consultancy Group, where your professional growth is our priority. We look forward to hearing from you.