Swedish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We take pride in facilitating life-changing career moves, ensuring our candidates find success in the dynamic Customer Support Services industry.

Job Overview

We are currently searching for a talented professional for the Swedish Speaking Customer Support Specialist position in Bulgaria. This role is perfect for a customer-oriented individual looking to build a career within the professional Customer Support Services sector while enjoying the vibrant lifestyle offered by jobs in Bulgaria.

Key Responsibilities

• Provide high-quality technical and general support to Swedish-speaking customers via phone, email, and live chat.
• Represent our premium clients by maintaining brand standards in the Customer Support Services industry.
• Efficiently resolve user inquiries, troubleshooting issues with empathy and professional precision.
• Document all customer interactions accurately within our internal CRM databases.
• Collaborate with global teams to enhance service protocols and internal support processes.
• Contribute to a positive team environment while hitting individual and group performance KPIs.

Requirements

• Native or fluent Swedish (spoken and written).
• Valid EU passport (mandatory).
• Previous experience in the Customer Support Services industry is considered a strong advantage.
• Excellent communication skills and a passion for helping customers resolve complex issues.
• Strong digital literacy and the ability to multitask in a fast-paced environment.
• A proactive attitude towards relocating for exciting Swedish-speaking jobs in Bulgaria.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• Modern, professional office environment in the heart of Sofia.
• And Much More...

Life in Bulgaria

Sofia is rapidly becoming the premier destination for international professionals seeking quality jobs in Bulgaria. Experience a unique fusion of history and modern innovation, where sunny weather and a vibrant social scene make Bulgaria an ideal place to grow your career and your lifestyle.

With a very low cost of living and a high quality of life, choosing a Swedish Speaking Customer Support Specialist position in Bulgaria allows you to enjoy world-class local cuisine and a welcoming international community. Relocating to Bulgaria is a seamless experience, and our dedicated team at Mercier Consultancy Group will be there to support you every step of the way as you explore our many Swedish-speaking jobs available in this beautiful country.

How to Apply

If you are ready to take the next step in your professional journey and join our team in Sofia, please click Apply Now to submit your application. We look forward to hearing from you and helping you land your next role with Mercier Consultancy Group.