Hungarian Speaking Support Specialist

About Mercier Consultancy Group

At Mercier Consultancy Group, we act as a bridge between ambitious talent and leading global organizations. We specialize in recruitment for the BPO and customer experience sectors, focusing on high-impact roles that offer genuine advancement. Our team is dedicated to guiding candidates through a personalized placement journey, ensuring long-term professional success and personal fulfillment.

Job Overview

We are currently opening an exciting door for Hungary-based talent to take the next step in their career by relocating to Bulgaria as a Hungarian Speaking Support Specialist. This role provides a fantastic opportunity for native Hungarian speakers to thrive in a sophisticated business environment while gaining valuable international experience within a major support hub.

Key Responsibilities

• Provide top-tier service across various channels to Hungarian customers, focusing on high-quality resolutions.
• Address and troubleshoot technical inquiries and service-related questions with care and accuracy.
• Document all client engagements diligently within our CRM platform to maintain excellence in reporting.
• Partner with diverse global teams to refine communication strategies and elevate support key performance indicators.
• Maintain comprehensive knowledge of services and products to offer helpful, proactive support to every user.
• Foster a collaborative and encouraging team atmosphere that values growth and achievement.
• Engage in ongoing professional development through regular coaching and training programs.

Requirements

• Full professional proficiency in Hungarian, both verbal and written.
• A solid command of the English language for effective office communication.
• Holder of a valid EU passport or possess the legal right to work in Bulgaria.
• Previous background in a customer-facing or support-oriented role is highly valued.
• Excellent analytical skills, a solution-oriented attitude, and strong interpersonal communication abilities.
• A strong desire to live abroad and advance your professional trajectory.

What We Offer

• Attractive monthly base salary
• Comprehensive training provided upon arrival
• Full health coverage
• Full relocation assistance (flight, airport transfer, and hotel accommodation)
• Performance-based monthly bonuses
• Career growth prospects for professionals moving to Bulgaria
• Additional benefits and perks

Life in Bulgaria

Moving to Sofia allows you to enjoy an ideal mix of contemporary amenities and historic charm. Bulgaria is known for its beautiful geography, ranging from mountain ranges to dynamic urban districts, all set under a climate that encourages a great work-life balance. For those relocating, Bulgaria proves to be a wonderful surprise, offering a high standard of living paired with affordable daily costs.

Life in Bulgaria is enriched by an inviting international community and a vibrant culture. With excellent culinary experiences and a lively social atmosphere, settling in is smooth and easy, especially with our end-to-end relocation support. We invite you to join the many professionals who have chosen to launch their international careers in Bulgaria.

How to Apply

If you are prepared to embark on a new professional chapter with our team, click the Apply Now button to send us your details. The recruiters at Mercier Consultancy Group are eager to review your application and assist you in securing your new role abroad. Let us help you take the next big step in your career journey.