Dutch Speaking Reservations Agent For Booking.com

About Mercier Consultancy Group

At Mercier Consultancy Group, we serve as a premier global partner, bridging the gap between exceptional talent and industry-leading corporations. Our expertise lies in identifying and placing high-caliber individuals into specialized Customer Support Services roles, where our mission is to foster long-term professional success for everyone we work with.

Job Overview

We are currently opening a unique opportunity for Poland-based Dutch speakers to join us as a Reservations Agent for Booking.com in Greece. This role represents a fantastic chance to elevate your professional profile within the international travel industry, combining a dynamic career path with the spectacular lifestyle found only in Greece.

Key Responsibilities

• Deliver premium support to travelers regarding their accommodation bookings and travel-related queries.
• Apply a polished and helpful approach when addressing complex travel scenarios within a fast-paced environment.
• Navigate sophisticated reservation software to effectively manage, adjust, or verify booking information.
• Maintain high levels of customer contentment through clear, precise, and supportive communication in Dutch.
• Work in tandem with international team members to uphold service standards for our elite partners.
• Ensure all interactions are logged with precision in our management systems to maintain record integrity.
• Keep pace with evolving company protocols and industry trends relevant to our global operations.

Requirements

• Native or near-native command of Dutch, both verbal and written.
• Possession of a valid EU passport is a strict requirement for this role.
• English proficiency is essential for day-to-day operations in our multicultural workspace.
• Strong interpersonal capabilities and a genuine interest in delivering world-class Customer Support Services.
• Readiness to undertake a relocation to Greece to pursue this career advancement.
• Previous background in customer-focused environments is highly valued and considered an advantage.

What We Offer

• An attractive, competitive monthly salary.
• Financial security provided by 2 additional yearly salaries (13th and 14th months).
• Comprehensive, fully paid induction and training to ensure you are fully prepared for your new role in Greece.
• Full health insurance coverage for your peace of mind.
• A fully inclusive relocation package covering flights, initial lodging, and airport transfers.
• Performance-based monthly bonuses to recognize your hard work and achievements.
• Clear pathways for career progression within our multinational network.

Life in Greece

Choosing to work in Greece offers a lifestyle upgrade like no other. Imagine finishing your workday and stepping into a landscape defined by iconic ruins, energetic coastal cities, and tranquil islands. Benefiting from over 300 days of annual sunlight, living in Greece is designed to revitalize your personal well-being alongside your career.

Beyond the professional benefits, relocating to Greece invites you to enjoy Mediterranean culture, renowned gastronomy, and the famous hospitality of the local population. With our complete relocation assistance, your move to Greece is designed to be effortless. Whether you seek vibrant city energy or seaside relaxation, our opportunities in Greece offer the perfect balance for your next chapter.

How to Apply

If you feel energized by the prospect of growing your career in a stunning location, we invite you to submit your application today. Please use the link provided below to share your details with the Mercier Consultancy Group team; our recruiters are eager to review your profile and assist you through the transition to this exciting new role.