Dutch Speaking Reservations Agent For Booking.com

About Mercier Consultancy Group

Mercier Consultancy Group serves as a distinguished global talent partner, specializing in bridging the gap between exceptional professionals and industry-leading enterprises. We pride ourselves on our expertise in the Customer Support Services sector, consistently ensuring that our candidates land roles that facilitate both personal growth and professional success.

Job Overview

We are currently opening a unique opportunity for Cyprus-based Dutch speakers to elevate their professional journey by relocating to Greece for the Dutch Speaking Reservations Agent For Booking.com role. This position offers the perfect blend of a thriving career in Customer Support Services and the chance to thrive in the vibrant atmosphere of Greece.

Key Responsibilities

• Deliver exceptional service to travelers while managing their accommodation bookings and inquiries.
• Address complex guest needs with a solution-oriented, polite, and helpful mindset.
• Operate specialized software to review, confirm, or amend reservation details with high precision.
• Ensure high levels of customer retention by providing clear and compassionate communication in Dutch.
• Work in tandem with international teams to optimize the travel booking journey for our prestigious partners.
• Keep detailed and accurate records of every interaction within the company CRM system.
• Maintain comprehensive knowledge regarding internal service protocols and evolving industry trends.

Requirements

• Full professional proficiency in Dutch (spoken and written).
• Possession of a valid EU passport (mandatory).
• Solid English skills to communicate effectively in our multi-cultural corporate settings.
• A client-focused approach and a genuine desire to excel in the Customer Support Services industry.
• Readiness to move to Greece for this exciting long-term career path.
• Previous experience within a customer-facing role is viewed as a major advantage.

What We Offer

• Highly competitive compensation package.
• Two additional salaries provided annually (13th and 14th month pay).
• Comprehensive, paid training programs designed to set you up for success in your new Greece-based role.
• Full health insurance coverage.
• All-inclusive relocation assistance including flight costs, airport transfers, and hotel accommodation.
• Generous monthly performance-based incentives.
• Long-term career development pathways within a globally recognized organization.

Life in Greece

Choosing to pursue one of these Dutch-speaking positions means stepping into a rewarding Mediterranean lifestyle. Greece provides a stunning backdrop of archaeological wonders, lively coastal towns, and island paradises. With a climate boasting over 300 days of sunshine annually, living in Greece ensures a high quality of life that fosters well-being and daily inspiration.

Beyond the workplace, relocating to Greece offers a chance to embrace local traditions, savor Mediterranean culinary delights, and enjoy legendary hospitality. We provide complete relocation guidance to ensure your move to Greece is entirely smooth. Whether you seek urban excitement or seaside serenity, our roles in Greece provide the ideal environment for your next chapter.

How to Apply

If you are eager to advance your career and start a new adventure in Greece, we encourage you to submit your application today. Please click the link below to share your details with Mercier Consultancy Group, and our professional recruitment team will reach out to discuss the next steps of your journey.