Dutch Speaking Reservations Agent For Booking.com

About Mercier Consultancy Group

Mercier Consultancy Group serves as a distinguished global talent partner, specializing in bridging the gap between exceptional candidates and industry-leading enterprises. We take pride in our expertise in the Customer Support Services sector, ensuring that every professional we represent is perfectly matched to foster career growth and organizational success.

Job Overview

We are currently opening a unique opportunity for Bulgaria-based Dutch speakers to transition into the role of Dutch Speaking Reservations Agent For Booking.com based in Greece. This position represents a major career milestone for those looking to excel within the international Customer Support Services industry while relocating to a stunning Mediterranean environment.

Key Responsibilities

• Deliver top-tier support to travelers regarding their accommodation bookings and travel-related questions.
• Adopt a helpful and professional demeanor to navigate and solve intricate inquiries within the Customer Support Services sector.
• Master specialized software to verify, adjust, or handle booking modifications with precision.
• Prioritize customer satisfaction by offering empathetic and efficient service in the Dutch language.
• Coordinate with multicultural team members to elevate the support standards for our high-profile clients.
• Maintain detailed records of every customer interaction within our centralized CRM systems.
• Remain current with all evolving service policies and product developments relevant to your department.

Requirements

• Full professional proficiency in Dutch, both verbal and written.
• Possession of a valid EU passport (mandatory requirement).
• Competency in English to communicate effectively in a diverse workplace.
• Clear communication capabilities combined with a genuine enthusiasm for Customer Support Services.
• Readiness to undertake a relocation to Greece to launch this exciting career chapter.
• Any previous experience in customer-facing roles is highly valued and considered an advantage.

What We Offer

• A highly competitive base salary.
• Full compensation including 13th and 14th monthly salaries.
• Comprehensive training programs fully paid to ensure your integration as a Reservations Agent in Greece.
• Full health insurance package.
• Complete relocation assistance, encompassing flights, temporary accommodation, and transit support.
• Monthly incentive bonuses based on performance targets.
• Clear pathways for internal advancement within a major international organization.

Life in Greece

Choosing to pursue this career path means adopting a vibrant lifestyle in a destination renowned for its beauty and spirit. Greece offers an incredible blend of ancient heritage, modern coastal entertainment, and iconic travel spots. Residents benefit from abundant sunshine, ensuring a high quality of life that keeps you energized year-round.

Beyond the professional benefits, relocating to Greece invites you to enjoy Mediterranean culinary traditions and the famous local hospitality. We handle the complexities of your move to Greece, allowing you to settle into your new home with ease. Whether you seek vibrant weekend getaways or a peaceful seaside routine, your time in Greece will be a transformative experience.

How to Apply

If you are eager to elevate your professional life and settle in a gorgeous new location, we encourage you to send in your application today. Use the link below to provide your details to Mercier Consultancy Group, and our recruitment team will reach out to discuss how we can facilitate your move and support your new career journey.