Dutch Speaking Customer Service Agent For Booking.com

About Mercier Consultancy Group

At Mercier Consultancy Group, we act as a bridge between exceptional professionals and industry-leading organizations throughout the European BPO sector. Our firm focuses on delivering personalized career pathways, ensuring that each candidate finds a harmonious match between their professional objectives and their personal life goals.

Job Overview

We are currently looking for a dynamic individual to fill the role of Dutch Speaking Customer Service Agent For Booking.com in Greece. This role presents a unique opportunity for Cyprus-based Dutch speakers to transition into an international career with a global travel-tech giant while embracing a rewarding lifestyle in Greece.

Key Responsibilities

• Deliver top-tier assistance to Booking.com travelers via chat, email, and telephone support channels.
• Address challenging travel inquiries with a solution-oriented approach and professional demeanor.
• Document all client interactions accurately using our internal CRM software.
• Act as a brand ambassador for Booking.com, prioritizing client retention and service excellence.
• Engage with a global team to exchange insights and optimize our service standards.
• Utilize various digital systems concurrently to retrieve precise details regarding bookings and company policies.
• Play a key role in one of the most sought-after Dutch-language career opportunities currently available.

Requirements

• Fluency in Dutch (both verbal and written) is a non-negotiable requirement.
• Good command of the English language to integrate into our multinational workforce.
• Candidates must hold a valid EU passport or possess a work permit for Greece.
• Strong communication skills and a genuine interest in the travel support sector.
• Capacity to thrive in a fast-paced environment and juggle competing priorities.
• Prior background in customer service or the hospitality industry will be viewed as a significant plus.

What We Offer

• Highly competitive salary package.
• Annual remuneration inclusive of 13th and 14th-month salary bonuses.
• Performance-based monthly bonuses tied to your KPIs.
• Comprehensive training program provided to prepare you for excellence in the role.
• Full relocation assistance including flight costs, airport pickup, and initial hotel accommodation.
• Full health coverage and an array of corporate perks.
• A strategic step forward in your career through a premier international position.

Life in Greece

Relocating for our positions in Greece opens the door to a world-class lifestyle characterized by glorious sunshine, profound history, and a rich, hospitable culture. You will find a seamless blend of a professional, modern career environment and the idyllic Mediterranean pace of life, with the beauty of the Aegean coast just moments away from your workplace.

With our all-inclusive relocation support, your move to Greece is designed to be effortless. From enjoying local culinary delights to exploring timeless monuments and socializing with a global expat community, Greece serves as the ideal hub for your future development. Begin your journey today and discover why accepting this Dutch Speaking Customer Service Agent For Booking.com position in Greece is the right choice for your career trajectory.

How to Apply

If you are eager to advance your professional life, we encourage you to submit your application now. Send us your CV, and a specialist from the Mercier Consultancy Group will contact you to discuss the next steps of your relocation and hiring process.

Best regards,
The Recruitment Team
Mercier Consultancy Group