Dutch Speaking Customer Service Agent For Booking.com

About Mercier Consultancy Group

Mercier Consultancy Group stands as a leading international recruitment agency, dedicated to uniting exceptional talent with outstanding global corporations within the European BPO sector. We specialize in crafting tailored career pathways, ensuring our candidates achieve a harmonious blend of their professional capabilities and personal lifestyle ambitions.

Job Overview

We are actively seeking a dynamic individual for the Dutch Speaking Customer Service Agent For Booking.com role in Greece, representing a prominent entity in the travel technology industry. This presents a compelling opportunity for Netherlands-based Dutch speakers to initiate their international careers in customer support, complemented by the vibrant lifestyle Greece offers.

Key Responsibilities

• Deliver exceptional customer service to Booking.com clients through telephone, email, and chat channels.
• Address and resolve a wide range of travel-related queries with expertise, efficiency, and a focus on customer satisfaction.
• Maintain precise and up-to-date records of all customer interactions within designated CRM platforms.
• Uphold the Booking.com brand identity, ensuring superior client experiences and fostering loyalty.
• Engage collaboratively with a global team to exchange best practices and enhance overall service quality.
• Proficiently manage multiple digital interfaces simultaneously to provide accurate information on bookings and company policies.
• Contribute significantly to one of the most sought-after Dutch-speaking career opportunities currently available.

Requirements

• Native-level Dutch proficiency (both spoken and written) is essential.
• Strong command of the English language to facilitate communication within our international team environment.
• Possession of a valid EU passport or an existing work permit for Greece.
• Excellent interpersonal and communication abilities, coupled with a genuine enthusiasm for the customer service field.
• Capacity to thrive in a fast-paced setting and effectively manage competing priorities.
• Prior experience in hospitality or customer-facing roles will be considered a significant asset.

What We Offer

• An attractive monthly remuneration package.
• A monthly performance-based bonus, recognizing your achievements and key performance indicators.
• Comprehensive, fully funded training to equip you for success in your role.
• A complete relocation support package, covering flights, airport transfers, and initial hotel accommodation.
• Extensive health insurance coverage and supplementary corporate benefits.
• An exceptional pathway to advance your career through this premier Dutch-speaking employment opportunity.

Life in Greece

Choosing to pursue one of our positions in Greece means embracing a lifestyle unparalleled in its appeal, characterized by abundant sunshine, rich historical sites, and a dynamic social fabric. Greece offers an ideal equilibrium between a modern, international professional setting and the relaxed Mediterranean way of life, allowing you to enjoy the stunning Aegean coastline after your workday.

Our fully sponsored relocation services ensure a smooth and uncomplicated transition to living in Greece. From savoring exquisite local cuisine and exploring ancient wonders to connecting with a diverse global community, Greece provides an enriching environment for both personal and professional development. Seize this chance and discover why the Dutch Speaking Customer Service Agent For Booking.com role in Greece is the definitive choice for your future career trajectory.

How to Apply

If you're prepared to take your career to new heights and embark on an exhilarating new chapter, we encourage you to submit your application promptly. Forward your CV today, and a specialist from the Mercier Consultancy Group recruitment team will connect with you to detail the subsequent stages of the application process.

Warm regards,
The Recruitment Team
Mercier Consultancy Group