Dutch Speaking Customer Service Agent For Booking.com

About Mercier Consultancy Group

At Mercier Consultancy Group, we act as a bridge between high-caliber professionals and industry-leading global enterprises. Our expertise lies in navigating the European BPO sector, providing tailor-made career pathways that allow our candidates to reach their full potential while aligning with their unique personal goals.

Job Overview

We are currently opening a unique opportunity for Hungary-based Dutch speakers to relocate and work in Greece for a premier travel technology partner. This role represents an ideal entry point for individuals eager to advance their professional journey within the international customer support landscape while enjoying the enviable climate and culture of a top European destination.

Key Responsibilities

• Deliver exceptional assistance to Booking.com users via digital channels, including phone, email, and live chat.
• Address travel-related inquiries with a focus on problem-solving, precision, and providing a seamless customer experience.
• Document all client engagements accurately within our internal CRM software.
• Serve as a brand ambassador for Booking.com, maintaining high standards of service to ensure user retention and satisfaction.
• Work in tandem with a global team to optimize workflows and exchange industry insights.
• Manage multiple software tools effectively to retrieve accurate policy and reservation information.
• Participate in one of the most dynamic and sought-after Dutch-speaking opportunities currently on the market.

Requirements

• Native or near-native proficiency in Dutch is required.
• Good command of English to thrive in our multicultural office environment.
• Candidates must hold a valid EU passport or possess a legal work permit for Greece.
• Excellent interpersonal skills and a genuine interest in the customer service sector.
• The ability to remain agile and perform well in a fast-paced, high-volume environment.
• Previous experience in customer relations or the hospitality industry is viewed as a competitive advantage.

What We Offer

• A highly competitive monthly compensation package.
• Two supplementary annual salaries (inclusive of 13th and 14th-month bonuses).
• Additional monthly bonuses tied to individual performance and KPI targets.
• Comprehensive, fully paid professional training to kickstart your career.
• Full relocation support, covering your flight, airport pickup, and initial hotel stay.
• Full health insurance coverage and additional corporate perks.
• A career-defining move into one of the most rewarding Dutch-speaking roles available.

Life in Greece

Embracing a job in Greece offers more than just a paycheck; it is an invitation to immerse yourself in a culture of historical significance, year-round sunshine, and a world-famous Mediterranean lifestyle. After your shift, you can easily transition from a modern professional setting to the beautiful coastal scenery that defines the Greek way of life.

Our all-inclusive relocation support ensures your move to Greece is simple and efficient. Whether you are tasting authentic local cuisine, touring ancient landmarks, or connecting with the vibrant international community of professionals, you will find that Greece provides the perfect backdrop for personal transformation. Apply now to secure your spot as a Dutch Speaking Customer Service Agent for Booking.com and redefine your professional future.

How to Apply

Are you ready to take the next step in your career? We encourage you to submit your application today. Once we receive your CV, a representative from Mercier Consultancy Group will reach out to discuss your profile and provide support through the recruitment process.

Best wishes,
The Recruitment Team
Mercier Consultancy Group